ZhiFeng Liu
El Monte,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
DePeng Li
02.2022 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
Education
GED -
Guangdong Pharmaceutical University
No. 40, Guanghanzhi Street, Haizhu District, Guang03.2015
Skills
- Supply Restocking
- Food Inspection
- Beverage Preparation
- Point of Sale Operation
- High-Volume Dining
- Ordering Procedures
- Guest Relations Management
- Effective Communication
Certification
- Licensed [food handle certificates] - [9/15/2021-9/15/2024]
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Limited Working
Timeline
Server
DePeng Li
02.2022 - 11.2023
GED -
Guangdong Pharmaceutical University
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