Zhigang. (Frank) Fan
Atlanta,GA
Summary
Sales Professional experienced in vehicle selection and deal negotiation. Built strong relationships with diverse customers and enhanced follow-up communications to drive sales success. Managed inventory effectively to support operational efficiency.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Salesperson
World Toyota
Atlanta, Georgia
04.2016 - 05.2020
- Guided customers in selecting vehicles aligned with their specific needs and preferences.
- Supported dealer in expanding market reach to Asian customers, enhancing customer diversity.
- Facilitated communication with customers in Chinese and basic Spanish, improving service accessibility.
Sales Advisor
Mercedes-Benz buckhead
Atlanta, Georgia
04.2013 - 04.2016
- Guided customers in selecting luxury vehicles tailored to individual preferences, enhancing satisfaction.
- Facilitated vehicle test drives to enhance customer experience.
- Assisted customers in selecting vehicles that meet their needs.
- Provided detailed product knowledge about vehicle features and specifications.
- Nurtured customer relationships through follow-ups, fostering loyalty and encouraging repeat business.
Education
Master of Science - Electrical Engineering
Tianjin University
China08-1984
Skills
- Customer consultation
- Deal negotiation
- Negotiation skills
- Customer engagement
- Post-sale engagement
- Relationship building
- Inventory management
Languages
English
Professional
Chinese (Mandarin)
Professional
Spanish
Elementary
Timeline
Salesperson
World Toyota
04.2016 - 05.2020
Sales Advisor
Mercedes-Benz buckhead
04.2013 - 04.2016
Master of Science - Electrical Engineering
Tianjin University