Zhihua Zhou
Diamond Bar,CA
Summary
Over 10-year experiences in industry, especially on business and marketing operation.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
Work History
Substitute for School
Walnut Valley School District
Walnut, CA
08.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Marketing Executive
Rieter Textile
Shanghai, China
03.2011 - 03.2014
- Planned and executed events and marketing programs to increase qualified leads.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Engaged, informed and supported staff on media and marketing outcomes.
- Launched marketing activities for new product lines and market penetration.
Education
MBA - Marketing
Westminster & Donghua University, Shanghai
Shanghai03.2014
Master of Science - Engineering Technology
Donghua University
Shanghai03.2003
Skills
- Strong Relationships
- Ability to Be Flexible
- Positive Interactions
- Client Satisfaction
- Serve Customers
- New Business Identification
- Personnel Accountability
- Knowledge of Industrial Standards
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Substitute for School
Walnut Valley School District
08.2023 - Current
Marketing Executive
Rieter Textile
03.2011 - 03.2014
MBA - Marketing
Westminster & Donghua University, Shanghai
Master of Science - Engineering Technology
Donghua University