Zhoe Hatton
Richmond,VA
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating persons need to an enjoyable experience.
Hardworking, determined, friendly and work orientated.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
First Watch
03.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Receptionist
Front Desk Medical Receptionist
09.2021 - 01.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Tutor
Grade Potential Tutoring
03.2021 - 01.2023
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Education
General Study - Diagnostic Medical Sonography
J Sargeant Reynolds Community College
Richmond, VA01.2023
GED -
Heritage High School
Leesburg, VA06.2021
Skills
- Beverage Preparation
- Food Inspection
- Scheduling
- File Management
- Administrative Support
- Table Bussing
- Table Setting
- Records Management
- Lesson Planning
- Homework Assistance
- Student Evaluation
- Technical Support
- Office Management
Certification
CPR CERTFIED
Timeline
Server
First Watch
03.2022 - Current
Receptionist
Front Desk Medical Receptionist
09.2021 - 01.2023
Tutor
Grade Potential Tutoring
03.2021 - 01.2023
General Study - Diagnostic Medical Sonography
J Sargeant Reynolds Community College
GED -
Heritage High School