Zia Green Mccombs
Kansas City,MO
Summary
Motivated Serve with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Red Robin
03.2022 - 06.2023
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Processed orders and sent to kitchen employees for preparation.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server /Elderly Caregiver
Fieldstone Momory Care
03.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
River Ridge High School
Lacey, WASkills
- Strong Work Ethic
- Cash Handling
- Exceptional customer service
- Guest Engagement
Timeline
Server
Red Robin
03.2022 - 06.2023
Server /Elderly Caregiver
Fieldstone Momory Care
03.2021 - 02.2022
High School Diploma -
River Ridge High School
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