Organized, dependable, and proactive candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Lead Patient Care Host/Technical Support Representative
Crossover Health
Moreno Valley, CA
02.2021 - Current
Management
Supervise and support the admin team when needed.
Train and go over workflow updates with host team
Manages time sheets and staffing needs, and reports to management of any issues.
Assist in resolving member concerns, involving the Practice Lead, as appropriate.
Coordinates with facilities teams to help resolve clinic issues.
Tech
Provide entry-level tech support in person and remotely.
Assist with in-clinic tech issues with the assistance of the regional tech lead when needed.
Performing tech audits when directed, and assisting in diagnosing entry-level computer issues.
Ensure our equipment is functioning, and all updates have been performed.
Medical Access Assistant
One Call: Harbor Health Systems
Newport Beach, CA
01.2018 - 08.2020
Assisting injured workers, their applicant attorneys, and interfaced with claim examiners to facilitate scheduling for to locate an in-network provider within their MPN for treatment
Front Desk/Scheduling Coordinator
Pueblo Medical Imaging
Las Vegas, NV
08.2016 - 01.2018
Maintained patient files.
Checked in and room members.
Verifying Insurance.
Scheduled a variety of diagnostic testing: bone density scans, MRI, CT scans, Barium swallows, ultrasounds, etc.
Education
High school Diploma -
El Camino Real Charter High School
Woodland Hills, CA
06-2012
Some College (No Degree) - Business Administration
Westerns Governors University
Skills
Team Collaboration
Team Leadership and Motivation
Detail Oriented
IT Support
Google Suite Proficiency
Microsoft Office Suite
Effective Communication
Honest and ethical
Timeline
Lead Patient Care Host/Technical Support Representative
Crossover Health
02.2021 - Current
Medical Access Assistant
One Call: Harbor Health Systems
01.2018 - 08.2020
Front Desk/Scheduling Coordinator
Pueblo Medical Imaging
08.2016 - 01.2018
High school Diploma -
El Camino Real Charter High School
Some College (No Degree) - Business Administration
Westerns Governors University
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