Ziare Jeffries
Federal Way
Summary
Results-driven assistant manager with a proven track record in enhancing customer satisfaction, team leadership, and efficient money handling.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Office Depot Inc
07.2025 - 01.2026
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Supported inventory management, utilizing systems for stock replenishment and organization.
- Collaborated with team members to implement promotional displays and product placements.
- Trained new associates on company policies and customer service standards.
- Monitored sales data to identify trends and recommend improvements to management.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed 6-8 associates on a daily basis.
Assistant Manager
Rite Aid
01.2020 - 03.2025
- Participated in regular team meetings, sharing insights for operational enhancements and efficiency gains.
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Managed 6-8 associates on a daily basis.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Store Manager
Goodwill
08.2018 - 01.2020
- Led daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored staff on best practices for merchandise management and sales techniques.
- Developed and implemented strategies to enhance inventory control and reduce losses.
- Analyzed sales trends to forecast inventory needs and adjust merchandising accordingly.
- Streamlined processes for donation intake, improving efficiency in sorting and pricing items.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed 6-14 associates on a daily basis.
- Conducted performance evaluations, providing feedback that fostered team development and accountability.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted in recruiting, hiring and training of team members.
Retail Supervisor
Rite Aid
07.2015 - 08.2018
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new employees on customer service best practices and store protocols.
- Managed inventory levels, utilizing point-of-sale systems to track stock efficiently.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed 4-6 associates on a daily basis.
Education
High School Diploma -
Insight School of Washington
Kent, WASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Recruiting and interviewing
Timeline
Assistant Manager
Office Depot Inc
07.2025 - 01.2026
Assistant Manager
Rite Aid
01.2020 - 03.2025
Assistant Store Manager
Goodwill
08.2018 - 01.2020
Retail Supervisor
Rite Aid
07.2015 - 08.2018
High School Diploma -
Insight School of Washington