Summary
Overview
Work History
Education
Skills
Timeline
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Ziaria Paden

Bainbridge,GA

Summary

Adept at fostering positive customer experiences and streamlining operations, excelled in roles at Developmental Disabilities Ministries, Inc., enhancing client well-being and operational efficiency. Skilled in payment processing and team collaboration, significantly contributed to workplace harmony and efficiency, embodying a professional appearance and social perceptiveness without relying on numerical achievements.

Overview

14
14
years of professional experience

Work History

FOH Staff Member

Chik-Fil-A
02.2024 - Current
  • Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
  • Service over 200 guests on a weekly basis with food and beverage requirements warmly, courteously and professionally.
  • Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.

Delivery Driver

Chic-Fil-A
02.2024 - Current
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed over 100 on-time deliveries by choosing best and most efficient routes on a weekly basis.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Managed customer inquiries and complaints in polite and professional manner.

Direct Support Staff

Developmental Disabilities Ministries, Inc.
01.2018 - Current
  • Monitored progress and documented 4 patient health status changes to keep care team updated.
  • Assisted 4 disabled clients to support independence and well-being.
  • Assisted 4 clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Built and maintained rapport with 4 clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Transported 4 clients to and from medical appointments with safety and efficiency.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters

Customer Service Cashier

Walmart
05.2010 - 11.2022
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed customer orders and accurately handled payment transactions.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Liberal Arts And General Studies

Grantham College
On Line Courses
05.2014

General Studies

Bainbridge State College
Bainbridge, GA
05.2011

High School Diploma -

Bainbridge High School
Bainbridge, GA
06.2009

Skills

  • Professional Appearance
  • Reservation Management
  • First Aid Training
  • Phone Etiquette
  • Money Handling
  • Payment Processing
  • Social Perceptiveness
  • Team Collaboration
  • Training and mentoring
  • Staff Coordination

Timeline

FOH Staff Member

Chik-Fil-A
02.2024 - Current

Delivery Driver

Chic-Fil-A
02.2024 - Current

Direct Support Staff

Developmental Disabilities Ministries, Inc.
01.2018 - Current

Customer Service Cashier

Walmart
05.2010 - 11.2022

Liberal Arts And General Studies

Grantham College

General Studies

Bainbridge State College

High School Diploma -

Bainbridge High School

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Ziaria Paden