Zichang Peng
Salinas,CA
Summary
Friendly team player with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Fast learner and adapter to new circumstances and challenges, works well under pressure and in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Volunteer
REACH Special Kids Connect
Salinas CA
03.2023 - Current
- Student Ambassador for REACH
- Works with the program to provide special needs kids with social opportunities (such as crafts and sports)
- Uses soft skills to socialize with special needs kids
- Uses critical thinking to handle situations that may arise and deflate them as professionally as possible
- Supports engaging, fun, and smooth-running events by always being on time
- Represents organization positively and professionally while providing community with much-needed services
Volunteer
Salinas Sports Complex
Salinas CA
07.2022 - Current
- Volunteer during summers at Salinas Sport Complex events (ie. Monster Jam and Rodeo) working at the Salinas High Rotary Interact pizza booth
- Works at the window to handle customers' orders and cash payments, utilizing strong communication, customer service, and math skills
- Handles influxes of customers calmly and quickly without sacrificing performance quality, also defuses tense situations whenever the pizza is out of stock
- Left in charge as manager whenever adult supervisor leaves and trusted with handling and counting the profit before depositing it at the bank
- Uses strong teamwork and communication ability to keep the event smooth-running and serve customers as efficiently as possible
Tutor
Salinas High Students
Salinas CA
08.2020 - 05.2023
- Worked with 5+ students regularly either in person or via FaceTime and tutored in multiple subjects, including Honors Math I-III, AP Chemistry, and AP English Language
- Conducted group tutoring sessions to help students engage active learning (helped sharpen multitasking and teamwork skills)
- Worked with students on specific class struggles, closely reviewing material to offer targeted help
- Motivated students with accurate feedback and positive reinforcement, strengthening communication skills
Education
High School Diploma -
Salinas High School
Salinas, CA05.2024
Skills
- Knowledge of Starbucks
- Excellent Memory
- Ability to Multitask
- Verbal and Written Communication
- Multilingual
- Adaptive and Creative
- Exceptional Customer Service
- Calm Under Pressure
- Excellent Math Skills
- Conflict Mediation
- Product Display
Hobbies
- Drawing
- Painting
- Volleyball
- Tennis
- Writing
- Caring for animals
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Volunteer
REACH Special Kids Connect
03.2023 - Current
Volunteer
Salinas Sports Complex
07.2022 - Current
Tutor
Salinas High Students
08.2020 - 05.2023
High School Diploma -
Salinas High School
Similar Profiles
Isaiah WilkinsIsaiah Wilkins
Childcare Provider at Special Kids Special FamiliesChildcare Provider at Special Kids Special Families
Jose JuarezJose Juarez
Volunteer at Special ReachVolunteer at Special Reach
Addison WestAddison West
Volunteer at Special Camps For Special KidsVolunteer at Special Camps For Special Kids
Sandra ZendejasSandra Zendejas
Breakfast Cook at Residence Inn MarriottBreakfast Cook at Residence Inn Marriott
Isabella CortezIsabella Cortez
Science in Action! Biology Assistant at Gonzaga UniveristyScience in Action! Biology Assistant at Gonzaga Univeristy