Zieyana Mendoza
Santa Paula
Summary
Motivated individual with strong communication and organizational skills, providing excellent customer service and being a reliable team player and maintaining a welcoming environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
True Religion Brand Jeans
08.2022 - Current
- Provide exceptional customer service by greeting shoppers, assisting with product selection, and ensuring a welcoming store experience
- Educate customers on brand products, styling options and promotions to drive sales and strengthen brand loyalty
- Kept work area clean, organized and free of clutter at all times.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Pre-Tester/Receptionist
Heritage Valley Eye Care
09.2024 - 01.2025
- Performed pre-testing procedures and diagnostic assessments for patients prior to their eye exam with the doctor
- Verified insurance eligibility and ensured accurate patient information before appointments
- Answered phone calls to schedule, reschedule, and confirm patient appointments
- Assisting with dispensing glasses and providing basic eyewear adjustments
- Supported front office operations to maintain an efficient and welcoming patient experience
Cashier
Wetzel's Pretzels
05.2021 - 12.2024
- Provided friendly and fast customer service while taking orders and handling transactions accurately
- Maintained cleanliness and organization of the front area as well as back work area
- Restock items as needed and supported daily operations
Education
Certification - Multi-Skilled Medical Assistant Candidate
Ventura College
Ventura, CA08.2026
High School - High school diploma
Santa Paula High School
Santa Paula, CA06.2021
Skills
- Time management
- Compassionate
- CPR
- Reliable team player
- Professionalism and ethics
- Valid CA driver's license
- Communication skills
- Computer skills
- Organizational skills
- Retail sales
- Phone etiquette
- Customer service
- Exceptional customer service
Certification
- Driver's License
- BLS CPR
- Universal Precautions and Bloodborne Pathogens Educational Review
- Health Insurance Portability and Accountability Act (HIPPA) Review
LANGUAGES
English
PERSONAL INFORMATION
Willing To Relocate: Anywhere
Timeline
Pre-Tester/Receptionist
Heritage Valley Eye Care
09.2024 - 01.2025
Sales Associate
True Religion Brand Jeans
08.2022 - Current
Cashier
Wetzel's Pretzels
05.2021 - 12.2024
Certification - Multi-Skilled Medical Assistant Candidate
Ventura College
High School - High school diploma
Santa Paula High School