Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

ZIHA DAUTI

Corinth,Texas

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Business Developer/Account Manager

ProToCall LLC
10.2023 - Current
  • Result driven Business Developer with years of experience in cultivating relationships, identifying opportunities, and driving revenue growth
  • Proven track record of exceeding sales targets, negotiating contracts, and fostering long-term partnerships
  • In charge of the dfw market
  • Oversee ten plus different cities and manage over 50 accounts
  • Identified and pursued new business opportunities through market research, networking, and cold calling
  • Built and maintained relationships with key stakeholders, including clients, partners, and vendors
  • Negotiated contracts and pricing agreements to maximize profitability and ensure customer satisfaction
  • Collaborated with cross-functional teams to develop customized solutions tailored to client needs
  • Provided ongoing support and account management to nurture long-term partnerships and drive repeat business
  • Managed the sales cycle from lead generation to closing, ensuring a seamless customer experience
  • Utilized CRM software to track leads, manage pipelines, and forecast sales projections.

Assistant Service Manager

ParkPlace Land Rover DFW
03.2023 - 10.2023
  • Handled clientele and logistics, including greeting customers, scheduling appointments and processing invoices
  • Provided fast and sufficient service options custom to clients needs
  • Ensured that automotive work provided to clients met company quality standards by inspecting vehicles thoroughly, using high quality parts and fluids and following procedures
  • Experience in a commission based setting.

Co-owner/Manager

Mikes bakery
01.2018 - 01.2024
  • Utilizing efficient scheduling for employees
  • Inventory control/forecasting
  • Financial deposits, check writing to vendors
  • Managing wholesale accounts, overseeing employees.

Service Advisor

Huffines Dodge
02.2017 - 02.2020
  • Manage my client base
  • Make sure all my clients are booked and scheduled at the right time for the proper service
  • Provide the service and parts necessary to make sure my clients are satisfied
  • Communicate with the technicians on each customer’s specific needs
  • Going above and beyond to make sure unhappy customers get taken care of
  • Being efficient while maximizing the value provided to my clients to have customers for life.

Express Lane Manager

Classic of Denton
01.2014 - 01.2017
  • Managed the lube techs
  • Ran the express lane department/booked appointments for recalls and express maintenances
  • Made sure the customers were taken care of and the express lane was neat clean and always safe to work at.

Education

Bachelor of Arts - Business And Managerial Economics

University of North Texas
Denton, TX

Skills

Customer service focus

Staff Training and Development

Technical knowledge

Service planning

Problem-Solving

Time Management

Reliable and Responsible

Multitasking and Organization

Strategic business planning

Trustworthy and Honest

Business Development

Forecasting

Affiliations

  • American Albanian Culture Center

Languages

Albanian
Native or Bilingual

Timeline

Business Developer/Account Manager

ProToCall LLC
10.2023 - Current

Assistant Service Manager

ParkPlace Land Rover DFW
03.2023 - 10.2023

Co-owner/Manager

Mikes bakery
01.2018 - 01.2024

Service Advisor

Huffines Dodge
02.2017 - 02.2020

Express Lane Manager

Classic of Denton
01.2014 - 01.2017

Bachelor of Arts - Business And Managerial Economics

University of North Texas

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ZIHA DAUTI