Zikiya Evans
Group Home mManger
Piscataway,NJ
Summary
Dedicated professional skilled in effective communication and crisis management. Proven ability to coordinate care, enhance resident support, and cultivate positive interactions, ensuring compliance with regulations and fostering a safe environment.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Group Home Manager
New Jersey Institute for Disabilities
Piscataway, NJ
06.2025 - Current
- Managed daily operations of group home, ensuring compliance with safety regulations.
- Supervised staff in implementing individualized care plans for residents.
- Coordinated training sessions to enhance team skills and improve service delivery.
- Developed schedules to optimize staff coverage and resident support.
- Monitored medication administration and health records for accuracy and consistency.
- Facilitated communication between families, staff, and external agencies regarding resident needs.
- Implemented behavioral management strategies to promote positive resident interactions.
- Conducted regular assessments of the living environment to ensure comfort and safety for residents.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Assisted residents with basic hygiene and healthcare needs.
- Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
- Offered learning opportunities to help residents develop important life skills.
- Cultivated a positive living environment by organizing social events and outings designed to foster camaraderie among residents.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
- Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
- Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Enhanced residents'' quality of life by developing and implementing individualized care plans.
- Created staff work schedules so each shift had appropriate number of employees for coverage.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Organized entertaining recreational activities for home while staying within client budget.
- Developed and maintained budgets within organizational guidelines, ensuring efficient use of resources.
- Enhanced operational workflows, leading to smoother daily routines and less stress for both staff and residents.
- Improved communication with residents' families, providing regular updates and building trust through transparency.
- Oversaw maintenance and repair tasks, ensuring facility was safe and welcoming.
- Provided leadership, guidance and support to staff members.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
Program Coordinator
New Jersey Institute for Disabilities
Port Reading, NJ
06.2023 - 06.2025
- Coordinated program schedules and activities to ensure efficient operation of services.
- Assisted in developing and implementing program strategies aligned with organizational goals.
- Managed communication between stakeholders to facilitate collaboration and information sharing.
- Evaluated program effectiveness through feedback collection and analysis for continuous improvement.
- Maintained accurate records of program activities, ensuring compliance with regulatory requirements.
- Organized training sessions for staff to enhance service delivery and operational efficiency.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Designed program implementation and maintenance plan.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Delivered detailed program reports to stakeholders, showcasing success and reach of initiatives.
- Improved staff efficiency by introducing new project management tools and training.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Educated staff on organizational mission and goals to help employees achieve success.
Assistant Group Home Manager
New Jersey Institute for Disabilities
Piscataway, NJ
05.2022 - 06.2025
- Supervised daily operations to ensure compliance with regulatory standards and best practices.
- Developed and implemented individualized care plans for residents, promoting personal growth and development.
- Trained and mentored staff on effective communication techniques and crisis management strategies.
- Coordinated recreational activities to enhance social engagement and community integration for residents.
- Maintained accurate documentation of resident interactions, incidents, and care plan updates for regulatory compliance.
- Monitored resident progress through regular assessments, adjusting care plans as necessary to meet evolving needs.
- Implemented behavior management strategies in collaboration with clinical teams, resulting in improved resident interactions within the group home environment.
- Led staff meetings to promote teamwork, share best practices, and address operational challenges effectively.
- Maintained detailed records of resident behaviors, medication administration, and incident reports to ensure accurate documentation for regulatory purposes.
- Assisted Group Home Manager in managing employee scheduling efficiently while minimizing overtime expenses.
- Assisted Group Home Manager with budgetary planning for the residence, ensuring sufficient resources were available for quality care provision.
- Supported residents'' physical health by coordinating medical appointments and follow-up care as required by their individualized health plans.
- Coordinated community outings for residents, enriching their lives with socialization opportunities outside the group home setting.
- Monitored resident progress toward personal goals and adjusted care plans as needed, promoting continuous growth and development.
- Improved resident satisfaction by implementing personalized care plans and fostering a supportive group home environment.
- Trained new staff members in group home policies and procedures, contributing to a knowledgeable and consistent team.
- Conducted safety audits of the facility regularly to identify potential hazards or areas requiring maintenance attention, maintaining a secure living space for all residents.
- Managed daily operations of the group home, ensuring compliance with state regulations and maintaining a safe living environment for residents.
- Developed strong relationships with family members of residents, providing regular updates on progress and addressing any concerns promptly.
- Communicated with patients, ensuring that medical information was kept private.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Organized entertaining recreational activities for home while staying within client budget.
- Organized entertaining recreational activities for home while staying within client budget.
Teacher's Aide Volunteer
Mercer County Special Services
East Windsor, NJ
2018 - 2019
- Assisted teachers in implementing lesson plans and instructional activities.
- Supported students with special needs in daily classroom tasks and social integration.
- Prepared educational materials and resources to enhance learning experiences.
- Monitored student behavior and provided guidance to ensure a positive environment.
- Collaborated with educators to adapt curricula for diverse learning styles.
- Facilitated small group activities to reinforce curriculum concepts and skills.
- Observed student interactions, providing feedback to improve engagement and participation.
- Ensured safety standards were upheld within the classroom setting by closely monitoring student interactions and addressing any potential hazards promptly.
- Maintained organized classroom supplies and resources for efficient use during lessons.
- Promoted a culture of inclusion by adapting lesson plans to accommodate diverse learning styles and cultural backgrounds.
- Mentored new volunteer aides, sharing tips on effective teaching strategies and classroom procedures.
- Provided one-on-one support for students with special needs, ensuring their full participation and success in the classroom.
- Prepared instructional materials under the guidance of the lead teacher, ensuring all resources were ready for daily use.
- Coordinated with other volunteers to plan special events like field trips or guest speakers that enriched the curriculum experience for students.
- Participated in professional development workshops, staying current on best practices in education and volunteer training.
- Regularly communicated with parents regarding student performance, offering suggestions on how they could help their child succeed academically at home.
- Actively participated in volunteer meetings, sharing insights on student progress and contributing ideas to improve overall instruction.
Education
High School Diploma -
MERCER COUNTY TECHNICAL SCHOOLS (STEM ACADEMEY)
Pennington, NJ06.2019
Skills
- Professional relationships
- Effective communication
- Behavioral support
- Motivational skills
- Activity planning
- Medication administration
- Schedule management
- Safety monitoring
- Crisis management
- Emergency preparedness
- Supply ordering
- Transportation coordination
Certification
- Cpr and first aide Trained- 2019
- Crisis management level 3 Training - 2022
Timeline
Group Home Manager
New Jersey Institute for Disabilities
06.2025 - Current
Program Coordinator
New Jersey Institute for Disabilities
06.2023 - 06.2025
Assistant Group Home Manager
New Jersey Institute for Disabilities
05.2022 - 06.2025
Teacher's Aide Volunteer
Mercer County Special Services
2018 - 2019
High School Diploma -
MERCER COUNTY TECHNICAL SCHOOLS (STEM ACADEMEY)
CPR CERTIFICATION
CPR (Cardiopulmonary Resuscitation) is a specific, life-saving procedure to restore breathing and blood flow when a heart stops. First aid is the broader, immediate assistance given to anyone suffering from any sudden illness or injury, including burns, cuts, and choking, to prevent worsening conditions until professionals arrive