Zin Hnin
Fort Wayne,Indiana
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon Fulfillment Center
Fort Wayne, Indiana
11.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Administrative Assistant/Trainer
Milan Laser and Hair Removal
Fort Wayne, Indiana
07.2021 - 11.2023
- Worked in conjunction with clinic staff to achieve monthly sales goals.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting clients.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Membership Team Lead | Membership Specialist
YMCA of Greater Fort Wayne, Renaissance Pointe YMCA
Fort Wayne, Indiana
08.2017 - 07.2021
- Promoted a positive work environment by leading and coaching the membership team with open communication and fostering teamwork
- Performed a high level of customer service and administrative duties
- Collaborated with other department to streamline workflows, improve and achieve goals collectively.
- Evaluated customer needs and feedback to drive product and service improvements.
- Assisted in organizing and executing successful member events, improving overall engagement levels.
- Offered personalized assistance to members seeking specific resources or services within the organization, demonstrating genuine care for their needs.
Education
Criminal Justice -
Ivy Tech Community College
06.2020
Honor Diploma -
South Side High School
06.2017
Skills
- Leading a diverse workplace
- Communication skills
- Interpersonal skills
- Bilingual- English and Burmese
- Detail-oriented
Trainings
- QPR Institute – Suicide Prevention Gatekeeper Program
- Professional Development Training
- Diverse Abilities Inclusion
- Building Relationship through Cultural Awareness
Timeline
Warehouse Associate
Amazon Fulfillment Center
11.2023 - Current
Administrative Assistant/Trainer
Milan Laser and Hair Removal
07.2021 - 11.2023
Membership Team Lead | Membership Specialist
YMCA of Greater Fort Wayne, Renaissance Pointe YMCA
08.2017 - 07.2021
Criminal Justice -
Ivy Tech Community College
Honor Diploma -
South Side High School