Summary
Overview
Work History
Education
Skills
Timeline
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Zion Holmes

Beaufort,SC

Summary

Hard-working and dedicated. My job is satisfied anyone I come in contact with. I take my job very seriously and I’m willing to go the extra mile for anyone.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Well-rounded worker in possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Personable and dedicated Customer Service Representative with extensive experience in clerical and serving industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Clerical Associate

ESS School District
Beaufort, SC
12.2023 - Current
  • Sorted and distributed incoming mail to appropriate departments.
  • Maintained filing systems, both electronically and in paper form.
  • Answered customer inquiries via phone and email.
  • Organized meetings between staff members and external contacts when necessary.
  • Scanned documents into digital format for storage purposes.
  • Performed receptionist duties such as greeting visitors and answering calls.

Online Personal Shopper

Walmart
Bluffton, Sc
03.2023 - 12.2023
  • Greeted customers and provided excellent customer service.
  • Provided detailed product information to customers.
  • Assisted in selecting items according to customer preferences.

Food and Beverage Cook

Hampton Hall Clubhouse
Bluffton, Sc
07.2022 - 02.2023
  • Prepared good quality food for dinner service
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Effectively multitasked within fast-paced environment.
  • Had good attitude and customer service
  • Supported serving staff in delivering accurate and well-presented food orders.

Server

Dataw Island Clubhouse
Beaufort, SC
10.2019 - 09.2021
  • Presented menus and answered questions regarding items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Presented a amazing attitude and customer satisfaction

Education

High School Diploma -

Battery Creek High School
Beaufort, SC
06.2019

Master of Criminal Justice - Criminal Justice

Technical College of The Lowcountry
Beaufort, SC

Skills

  • Work Coordination
  • Flexible and Adaptable
  • Customer Satisfaction Promotion
  • Customer Service
  • Cross-Selling and Upselling
  • Payment Processing
  • Clear Communication
  • Teamwork and Collaboration
  • Phone Orders
  • Document Control
  • Scheduling and Calendar Management
  • Policy Enforcement
  • Document Management
  • Data Entry

Timeline

Clerical Associate

ESS School District
12.2023 - Current

Online Personal Shopper

Walmart
03.2023 - 12.2023

Food and Beverage Cook

Hampton Hall Clubhouse
07.2022 - 02.2023

Server

Dataw Island Clubhouse
10.2019 - 09.2021

High School Diploma -

Battery Creek High School

Master of Criminal Justice - Criminal Justice

Technical College of The Lowcountry
Zion Holmes