Serviced guests with food and beverage requests in a timely, professional, and friendly manner
Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
Ensured all tables and silverware were placed neatly and everything was always tidy and clean
Youth Care Worker
Key Assets Kentucky
02.2023 - 05.2025
Highly organized with strong written and verbal communication skills
Demonstrates composure in high-pressure situations and excels in active listening
Skilled in building professional relationships through friendliness, professionalism, and teamwork
Committed to workplace safety by adhering to all safety regulations and best practices
Direct Support Professional Caregiver
Dungarvin
04.2020 - 01.2023
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
Built strong relationships with clients to deliver emotional support and companionship.
Package Handler
Amazon
05.2022 - 09.2022
Responsible for handling and packing items in preparation for their delivery
Used skill and precision during handling procedures and ensured the maintained condition of items during packaging and loading
Associate
Walmart
08.2021 - 08.2022
Frequently interacted with customers, used people skills to help with sales, created a pleasant and clean environment
Additionally, ensured that clients and customers enjoyed their experience
Associates are the first point of contact for customers
Education
Bachelor of Science Degree -
Eastern Kentucky University
05.2024
Skills
Customer service
Team leadership
Performance improvement
Opportunity identification
Written communication
Verbal communication
Interpersonal skills
Self-starter
Motivator
Positive attitude
Team building
Awards
Recognized by supervisors and colleagues for excellent leadership, athleticism, sportsmanship, and academics.