Zion Reaves
Douglasville,GA
Summary
Customer-focused professional with experience in sales, leasing, and customer service. Skilled in processing rental applications, managing lease documentation, and ensuring smooth move-ins. Proficient in building client relationships, addressing concerns, and driving sales. Committed to delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Santa Fe Villas
Atlanta, GA
01.2025 - Current
- Analyzed and presented financial and operational data to support decision-making.
- Provided excellent customer service through client interactions, property tours, and issue resolution.
- Created and managed targeted advertising campaigns for vacant units across various media.
- Oversaw daily property operations, coordinating with tenants, vendors, and subcontractors.
- Conducted inspections of vacated units to assess necessary repairs or upgrades.
- Managed move-out processes, including walkthroughs, key collection, and financial documentation.
- Ensured accurate completion of administrative and leasing paperwork per company policies.
Sales Associate
The Home Depot Inc
Douglasville, GA
02.2023 - 03.2025
- Met performance goals while aligning with company initiatives.
- Analyzed sales data to optimize business strategies.
- Provided expert product guidance and exceptional service.
- Maintained a clean, organized, and safe department.
- Improved storage for better workflow and accessibility.
- Processed returns and exchanges per company policies.
- Accurately mixed and tinted paints using a computerized system.
- Ensured safety by promptly addressing spills.
- Engaged customers, assessed needs, and offered solutions.
- Delivered product demonstrations and maintenance guidance.
- Resolved customer concerns efficiently to enhance satisfaction.
- Assisted with price checks, heavy lifting, and general inquiries.
Retail Sales Lead
Belk Department Store
Douglasville, GA
01.2022 - 02.2023
- Processed special orders and located desired items.
- Analyzed sales trends to optimize strategies.
- Managed inventory to balance stock availability and minimize excess.
- Recognized for exceptional customer service.
- Assisted customers, answered inquiries, and provided solutions.
- Stayed updated through training and education.
- Completed daily tasks accurately and efficiently.
- Engaged customers with strong interpersonal skills.
- Collaborated with coworkers to resolve product and service issues.
- Built strong relationships to encourage repeat business.
Retail Sales Associate
Six Flags Over GA
Atlanta, GA
06.2021 - 01.2022
- Promoted loyalty programs by enrolling new members and explaining benefits.
- Provided personalized recommendations to drive sales and satisfaction.
- Designed merchandise displays to attract shoppers.
- Addressed customer concerns and found solutions.
- Processed transactions accurately using a POS system.
- Ensured compliance with company policies for a safe environment.
- Monitored for theft and security risks.
- Managed cash handling and maintained accurate records.
- Kept the store organized, clean, and well-stocked.
Education
High School Diploma -
New Manchester High School
Douglasville, GA05-2023
Applied Psychology
University of West Georgia
Carrollton, GASkills
- Customer service
- Leasing paperwork
- Property marketing
- Financial analysis
- Team collaboration
- Time management
- Task prioritization
- Multitasking Abilities
Timeline
Leasing Consultant
Santa Fe Villas
01.2025 - Current
Sales Associate
The Home Depot Inc
02.2023 - 03.2025
Retail Sales Lead
Belk Department Store
01.2022 - 02.2023
Retail Sales Associate
Six Flags Over GA
06.2021 - 01.2022
High School Diploma -
New Manchester High School
Applied Psychology
University of West Georgia