Personable service representative offering 3 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate. Effective at operating department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.
Friendly service representative with 3 years of dedicated customer service experience. Dedicated to exceeding service goals through effective communication skills and abilities.
Polite and professional . successful in applying strong communication and problem resolution skills to each customer issue. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.