Zion Wilson
Philadelphia,PA
Summary
Versatile and compassionate professional with a background in direct care and support roles, notably with Elite Home Health Care. Demonstrates exceptional patient care and emotional support skills, enhancing client well-being and safety. Proven reliability in high-pressure situations, achieving positive outcomes through meticulous care plan assessment and adaptive learning techniques.
Overview
7
7
years of professional experience
Work History
Direct Care Worker
Elite Home Health Care
Philadelphia, PA
01.2021 - 07.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
Car Detailer
Avis Car Rental
Philadelphia, PA
04.2020 - 12.2021
Rover
Budget Car Rental
Philadelphia, PA
02.2020 - 09.2020
- Conducted thorough meet-and-greets with potential clients to establish rapport and assess compatibility between sitter services and pet needs.
- Maintained clean and organized living spaces for pets, promoting a comfortable and healthy environment.
- Utilized Rover''s booking platform proficiently for scheduling appointments, updating availability, and communicating with clients.
- Handled emergency situations calmly and efficiently, coordinating veterinary assistance when necessary to protect the welfare of pets in my care.
- Built trust with clients through consistent communication and detailed updates on their pets'' wellbeing.
Truck Unloader
UPS
Philadelphia, PA
03.2018 - 03.2019
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
Janitorial Assistant
Marshalls
Springfield, PA
07.2017 - 12.2017
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Collaborated effectively with staff to accommodate special event setups and teardowns, ensuring a seamless experience for guests.
- Assisted with inventory management for cleaning supplies, ensuring adequate stock levels.
Education
Motivational High School
Philadelphia, PA07.2017
Skills
- Patient care
- Medication administration
- Reliability and punctuality
- Meal preparation
- Personal hygiene assistance
- Compassionate caregiving
- Emotional support
- Care plan assessment
- Nutrition monitoring
- Behavioral management
- Adaptive learning
Timeline
Direct Care Worker
Elite Home Health Care
01.2021 - 07.2024
Car Detailer
Avis Car Rental
04.2020 - 12.2021
Rover
Budget Car Rental
02.2020 - 09.2020
Truck Unloader
UPS
03.2018 - 03.2019
Janitorial Assistant
Marshalls
07.2017 - 12.2017
Motivational High School