Summary
Overview
Work History
Education
Skills
Awards/Recognitions
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Community Service
Certification
Timeline
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ZION E. YOUNG

Sheffield Village,OH

Summary

Dependable and successful in delivering fast, high-quality customer service across diverse settings. Versatile professional with a strong background in personnel development, team collaboration, issue resolution, and leadership. Known for adaptability and thriving in dynamic environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Human Resources Intern

Point Of Grace Ministries
07.2023 - Current
  • Assisted in assigning roles and organizing community-wide events (food drives, clothing drives, etc.).
  • Answered phone and performed clerical duties to assist human resources department.
  • Created and updated tracking spreadsheets using MS Excel.
  • Developed strong written and verbal communication skills.

Server

Condado Tacos
12.2021 - 08.2024
  • Over two years of fast-paced dining experience, with skills in customer service, managing cash transactions, and time management.
  • While still being committed to adhering to health and safety standards.

Assistant Youth Director

Elevation Training Center
12.2020 - 07.2024
  • Training and coaching athletes for over 2 years with individual programs and group programs
  • Coached in games and tournaments while ensuring a motivating and competitive environment.

Education

Bachelor of Business Administration - Human Resources

University of Toledo
Toledo, OH
05.2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Group leadership
  • Effective communication
  • Team motivation
  • Microsoft Excel, Project, and Visio
  • Networking and relationship-building

Awards/Recognitions

  • LCABSE (Lorain County Alliance of Black School Educators), Recognized for high school academic achievements all 4 years.
  • Leadership Award for Basketball, Recognized by conference and county with newspaper run for team leadership.
  • Rocket Difference Award, Grant for qualifying students with community engagement.

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Community Service

  • Second Harvest Food Pantry, Worked supply chain and assisted in the schedule for one of the largest nonprofit food banks in the country.
  • Leaders of Today, Participated in project management ranging from community fairs and parties to construction of a new sculpture.
  • Pi Sigma Epsilon, Engaged in professional development through workshops, networking events, and project management.
  • Black Student Union, Strived to address the problems faced by black students and create an accepting and safe environment.
  • Urban League, Actively participated in youth outreach along with community fundraising and project management.
  • Point of Grace Youth Advocate, Created and organized events for community and internal while managing a budget.
  • Sheffield Middle School, Safety Town volunteer where children are taught and displayed the importance of car and traffic safety.
  • Pathways Enrichment, Food distribution in which we sort, pack, and divide out food for the less fortunate during all holidays and major events.
  • U.A.W. Veterans Projects, Helped build ramps along with other convenience tools and any other necessary repairs for disabled veterans.
  • Brookside High School Basketball Camp, Worked as a trainer and camp advisor for the camp participants.
  • Tru Vine Youth Mentorship, Leadership role with children ranging from early middle to high school with goals to build connections and build them as individuals.

Certification

NASM- Trainer & Nutrition Certification

Timeline

Human Resources Intern

Point Of Grace Ministries
07.2023 - Current

Server

Condado Tacos
12.2021 - 08.2024

Assistant Youth Director

Elevation Training Center
12.2020 - 07.2024

NASM- Trainer & Nutrition Certification

Bachelor of Business Administration - Human Resources

University of Toledo
ZION E. YOUNG