ZIPPORAH BRADWELL
Davenport
Summary
Compassionate and detail-oriented Certified Medical Assistant (CMA) with over 2 years of hands-on clinical experience in supporting patient care, administrative tasks, and medical procedures in fast-paced healthcare settings. Skilled in taking vital signs, administering injections, performing laboratory tests, and educating patients on treatment plans. Proven ability to maintain accurate medical documentation in EHR systems, ensure HIPAA compliance, and manage patient scheduling. Known for excellent organizational skills, a patient-first approach, and effective collaboration with multidisciplinary teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
NuWest Group Holdings
03.2025 - 05.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
NuWest Group
10.2024 - 03.2025
- Prepared exam rooms and medical equipment to ensure a clean, organized, and efficient environment for patient care.
- Assisted with patient intake by recording vital signs, updating medical histories, and entering information accurately into the EHR system.
- Administered vaccines and collected lab specimens, following proper protocols to support timely and accurate diagnosis.
- Scheduled patient appointments, and explained post-visit instructions to promote clear communication and continuity of care.
- Supported physicians during minor procedures by preparing instruments, providing patient comfort, and maintaining sterile technique.
Certified Medical Assistant (CMA)
University of Washington
03.2024 - 10.2024
- Accurately document vital signs, patient history, and reported symptoms to support clinical assessments.
- Assisted with wound care, administered immunizations, and supported routine diagnostic procedures under provider supervision.
- Performed laboratory tests, including urinalysis and phlebotomy, while following safety and infection control standards.
- Provided patient education on medications, follow-up care, and healthy lifestyle practices to encourage compliance and wellness.
- Collaborated with the healthcare team to ensure efficient, compassionate, and organized patient care delivery.
Transportation Security Officer (TSO)
TSA
03.2024 - 06.2024
- Conducted passenger screenings using TSA-approved procedures to ensure safe and secure travel.
- Operated advanced scanning equipment to detect prohibited items and maintain airport security.
- Enforced compliance with federal security regulations, and upheld safety protocols at all checkpoints.
- Delivered professional customer service while resolving passenger questions and concerns calmly, and efficiently.
- Maintained composure and performance in fast-paced, high-pressure environments to support airport operations.
Customer Service Representative
Alaska Airlines
01.2023 - 01.2024
- Helped travelers book flights, check in, and get on the plane.
- Gave friendly and fast service in a busy airport setting.
- Solved customer problems and answered questions politely.
- Worked with team members to keep lines moving, and avoid delays.
- Used flight schedules and booking systems to provide correct travel information.
Lounge Attendant
Alaska Airlines
01.2022 - 12.2022
- Kept lounge areas clean, neat, and ready for guests.
- Checked on guests to make sure they were happy and comfortable.
- Served food and drinks politely and professionally.
- Restocked supplies and made sure everything was available for guests.
- Worked with team members to keep the lounge running smoothly.
Patient Service Representative (PSR)
Swedish Medical Center
01.2022 - 03.2022
- Kept patient records accurate in EPIC, and followed HIPAA privacy rules.
- Registered patients, checked insurance, and scheduled appointments.
- Greeted and assisted patients with special needs or concerns.
- I answered phone calls and helped patients with inquiries quickly.
- Ensured smooth patient check-in, and provided excellent customer service.
Correctional Officer
Chatham County Sheriff's Office / Coastal State Prison
12.2019 - 02.2021
- Enforced facility rules and monitored inmate activities to maintain safety.
- Conducted searches and inspections to ensure a secure environment.
- Supported rehabilitation programs, and assisted in inmate development.
- Responded quickly to emergencies, and ensured proper incident documentation.
- Collaborated with team members to prevent disturbances, and maintain order.
Education
High School Diploma -
Federal Way High School
Federal Way, WAAssociate Degree - Nursing
Renton Technical College
Renton, WA05.2025
Certification - Certified Medical Assistant
Pima Medical Institute
Renton, WA06.2024
Associate Degree - Nursing
Everett Community College
Everett, WA08.2023
Skills
- EPIC Systems
- Microsoft Office Suite
- CRM Software
- Records Management
- POS Systems
- Patient Assessment
- Vaccine & Injections
- HIPAA Compliance
- Communication
- Team Collaboration
- Care Coordination
- Medical Billing & Coding
- Claims Processing
- Medical Terminology
- Phlebotomy
- Patient Education
- EHR Systems
- Medical Documentation
- Time Management
- Critical Thinking
- Adaptability
Certification
Certified Medical Assistant (CMA), Pima Medical Institute, 06/01/24
Timeline
Certified Medical Assistant
NuWest Group Holdings
03.2025 - 05.2025
Certified Medical Assistant
NuWest Group
10.2024 - 03.2025
Certified Medical Assistant (CMA)
University of Washington
03.2024 - 10.2024
Transportation Security Officer (TSO)
TSA
03.2024 - 06.2024
Customer Service Representative
Alaska Airlines
01.2023 - 01.2024
Lounge Attendant
Alaska Airlines
01.2022 - 12.2022
Patient Service Representative (PSR)
Swedish Medical Center
01.2022 - 03.2022
Correctional Officer
Chatham County Sheriff's Office / Coastal State Prison
12.2019 - 02.2021
Associate Degree - Nursing
Renton Technical College
Certification - Certified Medical Assistant
Pima Medical Institute
Associate Degree - Nursing
Everett Community College
High School Diploma -
Federal Way High School
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