ZiYe Oldham
Portland,OR
Summary
I am eager to learn and put new skills to the test. My experience in customer service and my degree in International Relations gives me an edge in relating to international prospective clients. Administrative professional possessing astrong desire to learn and grow professionally. Proficient in MicroSoft Office applications.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Professional
McDonald Jacobs P.C.
09.2021 - Current
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Manages several direct and team collaboration requests and tasks a day.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Camp Counselor
Park
06.2016 - 08.2021
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment
- Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction
- Enforced discipline and policies to protect safety of recreational activity participants.
Lifeguard
The University of Idaho
09.2016 - 03.2020
- Informed patrons of unsafe or hazardous conditions, and provided options for alternative activities
- Kept watch over swimmers to respond quickly to distress situations
- Monitored behaviors for safety violations and took steps to prevent further violations
- Kept equipment in good working order with frequent inspections and minor repairs.
Lifeguard
Lake Oswego School Districts
04.2016 - 08.2017
- Was a lifeguard for the Lake Oswego High School pool
- Monitored behaviors for safety violations and took steps to prevent further violations
- Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities
- Alerted patrons to immediate storm conditions by directing them to exit water immediately.
Education
Bachelor of Arts - International Studies
The University Of Idaho
Moscow, ID05.2021
High School Diploma - undefined
Lake Oswego High School
Lake Oswego, OR2016
Skills
- Back Office Operations
- Program File Distribution
- Business Writing
- Document Retrieval
- Data Entry Documentation
- Microsoft Word
- Customer Service
- Administrative Management
Certification
CPR Certified
Happy to converse with and help customers
Counselor
Russian
Spanish
Group and Individual Instruction
Lesson Planning
Scheduling
Teamwork
Public Speaking
Child and Adolescent Mentoring, CPR Certified
LANGUAGES
Able to speak some Russian and Spanish
Timeline
Administrative Professional
McDonald Jacobs P.C.
09.2021 - Current
Lifeguard
The University of Idaho
09.2016 - 03.2020
Camp Counselor
Park
06.2016 - 08.2021
Lifeguard
Lake Oswego School Districts
04.2016 - 08.2017
Bachelor of Arts - International Studies
The University Of Idaho
High School Diploma - undefined
Lake Oswego High School
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