Zjane Nelson

Guided members through the vehicle claims process.

Supplied members with necessary information.

Ensured all member requirements were addressed and provided outstanding assistance.

Utilized available resources to find answers.

Packing and sorting items.

Breaking down boxes.

Assisting team member with any help they needed

Handled transactions involving cash and card.

Educated employees on register use, merchandising, and customer service.
Checked merchandise multiple times during each shift and restocked products when stock ran low.

Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Assisted customers with finalizing purchases, finding products, and enrolling in reward programs.

Providing wonderful customer service to every customer

Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.

Assisting customers with issues with their bank accounts

Getting customers to the correct department

Providing information to customers that’s needed

Maintained a high level of product knowledge, providing accurate information to customers.

Assisting customers on the cash register.

Stocking items on the floor.

Gathering shopping carts in the parking lot.

Bagging groceries for customers and assisting them if they needed help to vehicle.

Answering questions and help customers locate items

Providing wonderful customer service