Jocelyn Zhang
Brooklyn,NY
Summary
Focused and creative student ready to perform in any job that involves collaborating with peers, showing leadership, organization and efficiency in high pressure. Motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Waitress/Cashier
Prince Tea House
Brooklyn, NY
03.2023 - Current
- Assisted in seating guests at tables or booths, took orders for food and drinks, and delivered them to guests during busy hours.
- Maintained a clean work environment by restocking supplies, wiping down counters, and cleaning the bathroom.
- Provided proper customer service by addressing any complaints or concerns.
- Organized take-out orders efficiently according to customer requests.
- Performed basic math calculations when computing bills for customers' meals.
Junior Student Leadership
Brooklyn Technical High School Store
Brooklyn
09.2022 - 06.2023
- Created communications posters for student body events using creativity and design skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Media and Communications
Brooklyn Technical High School
Brooklyn, New YorkSome College (No Degree) - Accounting
Baruch College of The City University of New York
New York, NYSkills
- Ordering Procedures
- Customer Service
- High-volume dining
- Cash Handling
- Point of Sale (POS) system operations
- Reservation Management
- Adobe After Effects
- Adobe Creative Suite (Photoshop, Illustrator, Premiere)
- 2D and 3D modeling
- Autodesk Maya
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Fuzhounese)
Limited
References
References available upon request.
Timeline
Waitress/Cashier
Prince Tea House
03.2023 - Current
Junior Student Leadership
Brooklyn Technical High School Store
09.2022 - 06.2023
Media and Communications
Brooklyn Technical High School
Some College (No Degree) - Accounting
Baruch College of The City University of New York
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