Summary
Overview
Work History
Education
Skills
Timeline
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Zoë Arizola

Austin,TX

Summary

Adaptable professional with a strong work ethic and a history of providing exceptional customer service. Skilled in order management and team coordination, ready to leverage these strengths to enhance customer loyalty and operational success.

Overview

4
4
years of professional experience

Work History

Server

Eldorado Cafe
Austin, TX
07.2026 - Current
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in menu navigation and recommended food and beverage pairings to enhance customer satisfaction.
  • Collaborated with kitchen staff to ensure timely order delivery and special requests were fulfilled accurately.
  • Processed transactions efficiently using point-of-sale system, handling cash and electronic payments securely.
  • Cultivated warm relationships with regular customers.

Server/Bartender

La Barbecue
Austin, TX
11.2025 - 05.2026
  • Assisted in food preparation and ensured compliance with health and safety standards.
  • Provided exceptional customer service, addressing inquiries and resolving complaints efficiently.
  • Supported team members during busy shifts, enhancing overall workflow and service speed.
  • Learned menu items thoroughly, enabling effective communication of specials to customers.

Shift Lead

Nervous Charlies
Austin, TX
01.2023 - 02.2024
  • Directed daily operations to facilitate efficient workflow and uphold high standards of service.
  • Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.

Education

Bachelor of Applied Arts - Social Work

Texas State University
San Marcos, TX
12-2028

Skills

  • Exceptional customer service
  • Efficient Order Management
  • Team coordination
  • Problem-solving
  • Critical thinking
  • Adaptability and resilience
  • Strong work ethic

Timeline

Server

Eldorado Cafe
07.2026 - Current

Server/Bartender

La Barbecue
11.2025 - 05.2026

Shift Lead

Nervous Charlies
01.2023 - 02.2024

Bachelor of Applied Arts - Social Work

Texas State University