Adaptable professional with a strong work ethic and a history of providing exceptional customer service. Skilled in order management and team coordination, ready to leverage these strengths to enhance customer loyalty and operational success.
Overview
4
4
years of professional experience
Work History
Server
Eldorado Cafe
Austin, TX
07.2026 - Current
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Assisted in menu navigation and recommended food and beverage pairings to enhance customer satisfaction.
Collaborated with kitchen staff to ensure timely order delivery and special requests were fulfilled accurately.
Processed transactions efficiently using point-of-sale system, handling cash and electronic payments securely.
Cultivated warm relationships with regular customers.
Server/Bartender
La Barbecue
Austin, TX
11.2025 - 05.2026
Assisted in food preparation and ensured compliance with health and safety standards.
Provided exceptional customer service, addressing inquiries and resolving complaints efficiently.
Supported team members during busy shifts, enhancing overall workflow and service speed.
Learned menu items thoroughly, enabling effective communication of specials to customers.
Shift Lead
Nervous Charlies
Austin, TX
01.2023 - 02.2024
Directed daily operations to facilitate efficient workflow and uphold high standards of service.
Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
Completed store opening and closing procedures and balanced tills.
Trained and mentored new employees to maximize team performance.