Zoë Grill
Bourbonnais,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals while strengthening customer relations.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-fil-A
09.2022 - Current
- Performed closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Loaded food, dishes and utensils on trays to transport from designated food preparation areas to designated tables.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Enhanced customer satisfaction and increased guest return rate by providing attentive service and addressing inquiries in a timely manner.
Market Manager
Gracie Pie Apothecary
05.2021 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited and coached sales team members in effective selling strategies and closing techniques.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Bachelor of Arts - Marketing
Olivet Nazarene University
Bourbonnais, IL05.2026
Skills
- Phone Etiquette
- Positive demeanor
- Cash handling proficiency
- Guest Relations
- Training and mentoring
- Inventory Management
Timeline
Front of House Employee
Chick-fil-A
09.2022 - Current
Market Manager
Gracie Pie Apothecary
05.2021 - Current
Bachelor of Arts - Marketing
Olivet Nazarene University
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