Summary
Overview
Work History
Education
Skills
Clinical Experience
Certifications and Licenses
Timeline
Generic

Zoe Allen

San Antonio,TX

Summary

Committed to leading highly effective teams to delivering exceptional patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to reach department and facility-wide goals.

Overview

2
2
years of professional experience

Work History

District Visual Manager

Stage Stores Inc.
05.2018 - 05.2019
  • Awarded Associate of the quarter for the district (Fall 2018).
  • Provided leadership, training and mentorship for merchandising team.
  • Analyzed sales and performance reports to identify deficiencies.
  • Mentored new sales associates.
  • Completed all daily tasks and special assignments with efficient, quality-driven approach.

Supervisor Key-holder

Stage Stores Inc.
02.2018 - 05.2018
  • Managed 3-4 employees per shift.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
  • Monitored security and handled incidents in a calm and professional manner.

Sales Associate

Stage Stores Inc.
11.2016 - 02.2018
  • Quickly and efficiently resolved customer issues and requests to achieve improved satisfaction scores.
  • Collaborated with team to complete store maintenance, stocking, merchandising and upkeep.
  • Provided customers with exceptional care and attention.

Education

Bachelor of Science - Nursing

University of Arkansas For Medical Sciences
Little Rock, AR
05.2021

Associate of Arts - General Studies

Texarkana College
Texarkana, TX
12.2018

High School Diploma -

Atlanta High School
Atlanta, TX
05.2017

Skills

  • Improvement Plans
  • Operational Efficiency
  • Clinical judgement
  • Effective communication
  • Conflict Management
  • Delegation and Motivation

Clinical Experience

Methodist ER Alamo Heights | 10/2022 - Current

Registered Nurse

  • Assigned as Team Leader focusing on operational management of the department.
  • Focuses on service recovery with each patient using the Orbit rounding tool to ensure positive patient experience.
  • Prioritizes safe staffing while maintaining appropriate productivity.
  • Collaborates with the interprofessional team to perform safe and coordinated care.
  • Rising Star Award Nominee (May 2023)
  • Professional Practice Council Chair | Current


Baptist Health NLR | 07/2021 - 09/2022

Registered Nurse - Emergency Department

  • Prioritized care according to patient acuity.
  • Performed focused assessment based on chief complaint according to current triage guidelines.
  • Worked in high stress situations in the Emergency Department while maintaining patient safety.
  • Advocated for safety and rights of each patient.

Certifications and Licenses

  • Registered Nurse - Texas State Board of Nursing | Current
  • BLS for Healthcare Providers, ACLS Certified - American Heart Association
  • ENPC
  • TNCC


Timeline

District Visual Manager

Stage Stores Inc.
05.2018 - 05.2019

Supervisor Key-holder

Stage Stores Inc.
02.2018 - 05.2018

Sales Associate

Stage Stores Inc.
11.2016 - 02.2018

Bachelor of Science - Nursing

University of Arkansas For Medical Sciences

Associate of Arts - General Studies

Texarkana College

High School Diploma -

Atlanta High School

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