Zoe Birdsong
San Diego
Summary
Responsible recent local high school graduate with good judgment, common sense, time management skills, and a flexible schedule. Frequently praised as friendly and hard-working by adults, clients, and peers. Can be relied upon to reflect well on the company’s customer service and reputation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Champagne Bakery
08.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Babysitter
Babysitting
09.2020 - Current
- Maintained CPR, AED, and First Aid Certifications.
- Developed trusting relationships with parents and adhered to instructions regarding supervision of their children.
- Entertained and engaged with children using games, crafts, and other activities.
Social Media Content Creator
Tiktok
01.2020 - Current
- Created content for multiple platforms, including TikTok, Instagram, and YouTube with 12,000+ followers.
- Collaborated with brands for featuring and marketing their products on my social media with profit share contracts.
House Sitter & Dog Walker
House Sitting & Dog Walking
01.2020 - Current
- Successfully managed keys, alarm codes, and maintenance of client’s residence.
- Demonstrated excellent communication and professional interactions with homeowners.
- Fed and watered pets at appropriate times, following homeowner instructions.
Ballet Instructor
Zoe’s Ballet Class
09.2020 - 08.2023
- Operated my own ballet classes out of my open garage during the pandemic for children ages 4-8 years old.
- Taught age-appropriate ballet skills regarding spatial awareness, following directions, and exploring artistic creativity.
Education
High School Diploma -
Classical Academy Personalized Learning
Escondido, CA06-2024
Skills
- Customer Service
- Professional Yet Friendly Demeanor
- Team Oriented
- Interpersonal Skills
- Time-Management
- Honest and Trustworthy
- Social Media Promotion Strategies
- Flexible Schedule
- Customer satisfaction
- Customer service
- Reliability and punctuality
Certification
CPR - Certified Medical Attention
Timeline
Customer Service Cashier
Champagne Bakery
08.2024 - Current
Babysitter
Babysitting
09.2020 - Current
Ballet Instructor
Zoe’s Ballet Class
09.2020 - 08.2023
Social Media Content Creator
Tiktok
01.2020 - Current
House Sitter & Dog Walker
House Sitting & Dog Walking
01.2020 - Current
High School Diploma -
Classical Academy Personalized Learning
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