Zoe Boyd (Certified Nursing Assistant)
New Braunfels
Summary
Friendly, dependable, and compassionate individual with volunteer experience supporting senior residents through recreational activities and community engagement. Strong communication, teamwork, and customer service skills with a passion for helping others. Currently pursuing a career in nursing and seeking opportunities to gain hands-on experience while making a positive impact in the community.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Service Representative
Das rec
New Braunfels, TX
12.2025 - Current
- Welcomed and assisted members and guests to enhance their experience.
- Provided excellent customer service and answered visitor questions to enhance satisfaction.
- Assist with sports, fitness classes, special events, and community activities.
- Monitor the gym, fitness center, and recreation areas to ensure safety.
- Managed crowd control during events to ensure a safe environment. during busy activities.
- Set up and cleaned recreation spaces before and after programs to ensure readiness for activities.
- Promote recreation programs and city events.
- Maintain a clean, safe, and organized facility.
- Complete basic paperwork, such as incident or accident reports.
Babysitter
Self-employeed
New Braunfels, TX
01.2023 - Current
- Ensured child safety through active monitoring and adherence to safety protocols.
- Developed engaging activities tailored to children's interests and developmental needs.
- Established routines that encouraged healthy habits and maintained consistent schedules for children.
- Communicated with parents on child progress and daily activities to foster trust and transparency.
- Adapted to changing circumstances to provide responsive and tailored support for children's needs.
Memory Care Volunteer
Eden Hill Communities
New Braunfels, TX
04.2024 - 04.2025
- Facilitated daily activities for residents, creating a welcoming and inclusive environment.
- Collaborated with staff to implement wellness programs tailored to resident needs.
- Organized community events to boost resident engagement and participation.
- Coordinated logistics for special events and programs to ensure smooth execution.
- Maintained accurate records of volunteer hours and resident feedback for program evaluation.
Education
High school diploma -
New Braunfels High School
TX05-2026
Certified Nursing Assistant -
Faith Forward
Seguin, TX06-2026
Skills
- Problem-solving
- Customer support
- Product knowledge
- Communication skills
- Conflict resolution
- Problem-solving
- Time management
- Patience and empathy
- Strong work ethic
- Strong work ethic
Certification
- Driver's License
- BLS Certification
- CPR Certification
- CNA
Timeline
Guest Service Representative
Das rec
12.2025 - Current
Memory Care Volunteer
Eden Hill Communities
04.2024 - 04.2025
Babysitter
Self-employeed
01.2023 - Current
High school diploma -
New Braunfels High School
Certified Nursing Assistant -
Faith Forward