Zoe Derrick
Frankfort
Summary
Experienced in overseeing daily operations and fostering a collaborative team environment. Proficient in conflict resolution and staff training, with a strong focus on customer service and effective communication to drive productivity.
Overview
3
3
years of professional experience
Work History
Supervisor
Trine University
08.2024 - Current
- Supervised daily operations to ensure compliance with university policies and procedures.
- Trained new staff on operational protocols and best practices for efficiency.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Telecommunicator
Trine University
09.2023 - 05.2024
- Documented call logs accurately, maintaining comprehensive records for reference and analysis.
- Implemented feedback mechanisms to refine communication processes, enhancing overall operational efficiency.
- Performed telecommunication and networking business evaluations.
Education
Bachelor of Science - Biology And Forensic Science
Trine University
Angola, IN05-2027
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Operations management
- Verbal and written communication
Timeline
Supervisor
Trine University
08.2024 - Current
Telecommunicator
Trine University
09.2023 - 05.2024
Bachelor of Science - Biology And Forensic Science
Trine University