Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zoe Eckwright

Eau Claire

Summary

Capable and customer-focused Front of House Server with a passion for delivering outstanding service and consistently exceeding guest expectations. Known for maintaining professionalism, poise, and a positive attitude—even in high-pressure, fast-paced environments. Brings a strong background in hospitality with proven communication, teamwork, and problem-solving skills, as well as the ability to adapt quickly to new settings. Eager to contribute to team success while continuing to learn and grow within the service industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Playmakers Sports Bar
07.2025 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors and staying up-to-date on menu changes to help customers make food choices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.

Bar Service Specialist

The 410 Bar
07.2023 - Current
  • Accurately processed payments, managed guest tabs, and executed opening and closing responsibilities, including restocking and inventory checks.
  • Collaborated with security and fellow staff to support crowd control and event safety, while contributing to team training and fostering a strong, cohesive bar team.
  • Provided efficient, high-quality service in a fast-paced nightlife venue, expertly crafting cocktails with speed and precision for crowds of 200+ guests.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Maintained a professional, composed demeanor under pressure while following alcohol awareness procedures for preventing excessive guest intoxication.

Manager

Fosters Fireside
10.2020 - Current
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Customer Care Clerk

Xcel Energy
09.2018 - 03.2019
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Managed outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Education

Liberal Arts

Chippewa Valley Technical College
Eau Claire, WI

Skills

  • Safe service compliance
  • Health codes compliance
  • Clear and effective communication
  • ABC standards
  • Outstanding customer service
  • Marketing and sales experience
  • Hospitality service expertise
  • Safe food handling procedures
  • Staff management

Certification

  • Learn2Serve Food Handler Certificate, ServSafe — Issued 11/01/2021
  • Bartender's License, Clear Creek WI — Issued 10/2020
  • Bartender's License, Eau Claire WI — Issued 07/2023

Timeline

Bartender

Playmakers Sports Bar
07.2025 - Current

Bar Service Specialist

The 410 Bar
07.2023 - Current

Manager

Fosters Fireside
10.2020 - Current

Customer Care Clerk

Xcel Energy
09.2018 - 03.2019

Liberal Arts

Chippewa Valley Technical College

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