Zoe Enriquez
Powers,Oregon
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Fraziers Bakery
Coquille, OR
01.2023 - 05.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Manager
depoe bay candy company
Depoe Bay, OR
02.2019 - 08.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Created batches of handmade candies, such as fudge, truffles, caramels, and hard candy.
- Operated and maintained equipment used to make candy including tempering machines, molds, enrobers, cooling tables and wrapping machines.
Cashier
Burger King
Coos Bay, OR
03.2017 - 05.2019
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of work area throughout shift.
- Operated cash registers, credit card machines and other related equipment accurately.
- Stocked shelves with food items and supplies as needed.
- Replenished condiments, napkins, utensils and other necessary items during shifts.
- Took orders, prepared foods and processed payments in full-service establishment.
Skills
- Food Running
- Supply Restocking
- Safe Food Handling
- Table Bussing
- Dining customer service
- Cash Handling
- Liquor, wine, and food service
Personal Information
Date of Birth: 10/18/22
Certification
- food handlers card
- olcc permit
Timeline
Server
Fraziers Bakery
01.2023 - 05.2024
Manager
depoe bay candy company
02.2019 - 08.2022
Cashier
Burger King
03.2017 - 05.2019
- food handlers card
- olcc permit
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