Zoe Fields
Phlebotomist
Denton,TX
Summary
Entry level Phlebotomist with 3 years experience in customer service, detailed oriented and quality focused, able to work in a fast paced high stress environment, and prioritize task effectively.
Overview
1
1
Certification
4
4
years of post-secondary education
Work History
Waitress
Thai Basil
Arlington , Texas
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Sandwich Artist
Subway
Arlington , Texas
- Assisted customers in choosing menu items by providing food complementing information.
- Executed sandwich artistry duties with very low occurrence of errors.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods and ingredients.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Replenished serving stations with fresh food and cleaned up spills.
Education
High School Diploma -
Arlington High School
Arlington, TX 09.2016 - 08.2020
No Degree - Phlebotomy
The University of Texas At Arlington
Arlington, TX 05.2021 - 07.2021
Skills
Point of sale operation
Accurate money handling
Stocking and replenishing
Compliance standards
Guest relations management
Venipuncture
Patient confidentiality
Time management
Teamwork
Certification
Certified Phlebotomist Technician
Timeline
No Degree - Phlebotomy
The University of Texas At Arlington
05.2021 - 07.2021
High School Diploma -
Arlington High School
09.2016 - 08.2020
Sandwich Artist
Subway
Waitress
Thai Basil