Zoe Grabowski
Lansdale,PA
Summary
Psychology undergraduate with hands-on experience in guest services, caregiving, and team coordination seeking an HR internship to apply strong interpersonal, organizational, and communication skills. Passionate about employee wellbeing, organizational behavior, and human resource development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Concierge
Horsham Center for Jewish Life
06.2024 - Current
- Conduct daily assessments of patients' psychological and physical wellbeing using structured questionnaires
- Coordinate admissions and discharges with a resident-focused approach to ensure comfort and clarity
- Serve as an advocate for personalized care, meals, and activities tailored to resident preferences
- Assumed interim managerial duties within two weeks, showcasing adaptability and leadership
Babysitter/Nanny
Private Family
01.2021 - Current
- Ensure children's safety and wellbeing during extended care hours
- Maintain flexibility and responsibility in managing daily routines and implementing parental guidelines
- Build strong relationships through trust and effective communication
Hostess
Harvest Seasonal Grill
06.2023 - 08.2023
- Managed table assignments, reservations, and walk-in traffic to ensure efficient guest flow
- Handled phone and online orders accurately in a fast-paced environment
- Gained experience in customer service, conflict resolution, and hospitality coordination
Education Coordinator
Elmwood Park Zoo
05.2020 - 08.2021
- Developed and led interactive activities to educate and engage diverse audiences
- Ensured visitor safety while fostering a welcoming and informative experience for families and children
Education
Bachelor of Arts - Psychology, Concentration in Industrial/Organizational Psychology
Dickinson College
Carlisle, PA04.2025
Skills
- Workplace conflict resolution
- Payroll management
- HRIS proficiency
- Experience with Workday
- Patient care planning
- Effective public speaking
- Customer engagement
- Professional phone communication
- Effective conflict resolution
- Proficient in Microsoft Office
- SharePoint
- Proficient in Canva design tools
- Social media engagement
- Effective scheduling
- Collaborative leadership approach
- Adaptability to change
- Strong ability to prioritize tasks
- Behavioral analysis expertise
- Research and analysis skills
- Client support expertise
Certification
- Valid Driver's License
- Food Safety (1 year experience)
Skills And Tools
Employee Relations, Payroll, HRIS, Workday, Care Plans, Public Speaking, Guest Relations, Phone Etiquette, Conflict Management, Microsoft Office (Word, Excel, PowerPoint), SharePoint, Canva, Social Media Management, Time Management, Leadership, Flexibility, Organizational Skills, Applied Behavior Analysis, Basic Research & Analysis, Customer Service
Timeline
Concierge
Horsham Center for Jewish Life
06.2024 - Current
Hostess
Harvest Seasonal Grill
06.2023 - 08.2023
Babysitter/Nanny
Private Family
01.2021 - Current
Education Coordinator
Elmwood Park Zoo
05.2020 - 08.2021
Bachelor of Arts - Psychology, Concentration in Industrial/Organizational Psychology
Dickinson College
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