Zoe Harper
Amarillo,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Drive-Thru Cashier
Raising Cane's
04.2024 - Current
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Developed strong communication skills while interacting with diverse clientele daily.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
Shift Leader
McDonald's
03.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Engaged with customers on social media to promote offers and events, increasing online presence.
Education
High School Diploma -
Richard Millburn
Amarillo, TX05.2024
Skills
- Cleaning and sanitation
- Excellent Communication
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Multitasking and Organization
- Taking and Preparing Orders
- Flexible Schedule
- Drive-Thru System Familiarity
- Cash Handling
- Payment handling
- Patience and Empathy
- Cleanliness and hygiene
Timeline
Drive-Thru Cashier
Raising Cane's
04.2024 - Current
Shift Leader
McDonald's
03.2023 - Current
High School Diploma -
Richard Millburn
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