Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Hoang

Boulder,CO

Summary

Proven track record in enhancing operational efficiency and fostering positive environments, as demonstrated at the Indochinese American Council. Skilled in customer service and data entry, I excel in time management and cultivating supportive, inclusive atmospheres for all ages. Achieved significant improvements in administrative and camp operations, always prioritizing safety and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Office Assistant

Indochinese American Council
06.2024 - 08.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Camp Counselor

Indochinese American Council
05.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.

Camp Counselor

Indochinese American Council
06.2021 - 08.2021
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.

Wait Staff Member

Cracker Barrel
06.2020 - 07.2021
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Cashier

Happy Maki
05.2019 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor - Chemistry

University of Colorado At Boulder
Boulder, CO

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry

Timeline

Office Assistant

Indochinese American Council
06.2024 - 08.2024

Camp Counselor

Indochinese American Council
05.2022 - 08.2022

Camp Counselor

Indochinese American Council
06.2021 - 08.2021

Wait Staff Member

Cracker Barrel
06.2020 - 07.2021

Cashier

Happy Maki
05.2019 - 07.2020

Bachelor - Chemistry

University of Colorado At Boulder

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Zoe Hoang