Zoe` Jones
Baltimore,MD
Summary
Performance-driven professional with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Dependable, flexible, and a strong closer.
Overview
9
9
years of professional experience
Work History
New Home Sales Consultant
Garman Builders
Lititz, Pennsylvania
04.2024 - Current
- Communicated with clients to determine property needs and budget constraints.
- Drafted contracts, purchase agreements, closing statements and leases.
- Identified potential buyers through cold calling.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
- Facilitated deals between sellers, buyers and brokers for maximum profits.
- Prepared newly purchased homes for clients prior to arrival.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
New Home Sales Consultant
Burkentine Builders
Hanover, Pennsylvania
04.2023 - 04.2024
- Conducted tours of model homes for prospective buyers and answered questions about the features, amenities, and benefits of living in the new home community.
- Provided detailed information on floor plans, design options, and current incentives to potential buyers.
- Assisted customers with selecting financing options that best fit their budget and lifestyle needs.
- Negotiated sales contracts with customers and monitored progress throughout the process.
- Developed marketing materials such as brochures, flyers, postcards. to promote new home communities.
- Maintained a comprehensive knowledge of the local real estate market including pricing trends, competitive offerings, and availability of land parcels.
- Organized open houses for newly constructed homes to attract more buyers.
- Attended industry events such as home shows or conventions to network with other professionals in the field.
General Manager (GM)
Ashley Home Furniture
Hunt Valley, MD
10.2022 - 04.2023
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Designed sales and service strategies to improve revenue and retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Created schedules and monitored payroll to remain within budget.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Supervised employees through planning, assignments and direction.
- Administered employee discipline through verbal and written warnings.
- Tracked monthly sales to generate reports for business development planning.
- Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
Sales Advisor
Fitzgerald Subaru
Rockville, MD
04.2022 - 10.2022
- Responded to inbound leads and directed to appropriate party to drive sales.
- Worked closely with marketing department to optimize strategic initiatives.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Prospected for new business using databases and other strategies to generate sales.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Sales Advisor
Stetler Dodge Chrysler Jeep Ram
York, PA
12.2019 - 04.2022
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Negotiated and closed deals with minimal oversight.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Oversaw customer test drives and demonstrated standard and optional features.
- Filled out paperwork to register vehicles and complete sales.
- Met incoming customers at door to guide through showroom and sales lot.
Sales Manager
Buddy’s Home Furnishings
Hanover, PA
10.2015 - 12.2019
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Tracked monthly sales to generate reports for business development planning.
- Developed and implemented new sales strategies to update product lines.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Education
Certificate Of Completion - Real Estate - Fundamentals - 30Hr
Kaplan Real Estate Education
Fort Lauderdale, FL04-2024
Certificate Of Completion - Real Estate - Practice - 45Hr
Kaplan Real Estate Education
Fort Lauderdale, FL04-2024
High School Diploma - General Courses
Littlestown Area Senior High School
2016
Skills
- Relationship selling
- Sales closing
- Lead Generation
- Sales expertise
- Documentation and recordkeeping
- Client account management
- Negotiation Tactics
- Energetic self-starter
- Outgoing personality
- Reliable and punctual
- Excellent communication skills
- Excellent multi-tasker
- Strong interpersonal skills
- Extensive Microsoft Office knowledge
- Problem solving
- Business knowledge
- Expert cross-seller
- Team player
Timeline
New Home Sales Consultant
Garman Builders
04.2024 - Current
New Home Sales Consultant
Burkentine Builders
04.2023 - 04.2024
General Manager (GM)
Ashley Home Furniture
10.2022 - 04.2023
Sales Advisor
Fitzgerald Subaru
04.2022 - 10.2022
Sales Advisor
Stetler Dodge Chrysler Jeep Ram
12.2019 - 04.2022
Sales Manager
Buddy’s Home Furnishings
10.2015 - 12.2019
Certificate Of Completion - Real Estate - Fundamentals - 30Hr
Kaplan Real Estate Education
Certificate Of Completion - Real Estate - Practice - 45Hr
Kaplan Real Estate Education
High School Diploma - General Courses
Littlestown Area Senior High School
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