Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Kolovos

Chicago,IL

Summary

Upbeat, customer-focused Sales Associate with 3 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

4
4
years of professional experience

Work History

Sales Associate

TJX Companies
Chicago, IL
11.2021 - Current
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Successfully encouraged customers to join our TJX credit card and rewards program.
  • Organized stockroom shelves according to size, color or style.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.

Assistant

First Western Properties
Chicago, IL
10.2022 - 01.2023
  • Paid student Internship
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Coordinated support to facilitate general office operations.
  • Proofread documents prior to distribution to ensure accuracy of content.
  • Answered phones and routed voicemails to respective employees.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Maintained accurate records and files pertaining to departmental areas of responsibility.

Cashier

Panda Express
Chicago, IL
02.2020 - 09.2020
  • Processed sales transactions to prevent long customer wait times.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customers' questions and provided information on store procedures or policies.

Education

Bachelor of Science - Civil Engineering

University of Illinois At Chicago
Chicago, IL
05-2026

Skills

  • Sales Development
  • Sales Training
  • Guest Relations
  • Sales Expertise
  • Teamwork and Collaboration
  • Outgoing Personality
  • Excellent Communication Skills
  • Positive and Professional

Timeline

Assistant

First Western Properties
10.2022 - 01.2023

Sales Associate

TJX Companies
11.2021 - Current

Cashier

Panda Express
02.2020 - 09.2020

Bachelor of Science - Civil Engineering

University of Illinois At Chicago
Zoe Kolovos