Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Maurer

Baden,PA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

6
6
years of professional experience

Work History

Dog Groomer

PetSmart
06.2023 - Current
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.

Server

Cracker Barrel
12.2019 - 10.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sandwich Artist

Subway
07.2018 - 01.2019
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Education

No Degree - Communications

Pennsylvania State University
University Park, PA

Skills

  • Appointment Scheduling
  • Customer Service
  • Patience and Empathy
  • Relationship Building
  • Animal handling expertise
  • Critical Thinking
  • Problem-Solving

Timeline

Dog Groomer

PetSmart
06.2023 - Current

Server

Cracker Barrel
12.2019 - 10.2021

Sandwich Artist

Subway
07.2018 - 01.2019

No Degree - Communications

Pennsylvania State University

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Zoe Maurer