Zoe Raines
Reno
Summary
Enthusiastic and compassionate nursing student with hands-on clinical experience in diverse healthcare settings. Committed to providing empathetic, patient-centered care while continuously expanding clinical knowledge and skills. Demonstrated ability to improve community health outcomes and foster positive customer relationships, showcasing a strong work ethic and compassionate approach. I am also a dedicated hospitality worker, ready to excel in fast-paced environment. Strong focus on teamwork and adaptability, consistently meeting changing needs. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Sparks Water Bar
Sparks, NV
05.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Harm Reduction Program Intern
Northern Nevada HOPES
Reno, NV
05.2023 - 12.2023
- Developed and implemented harm reduction strategies to reduce the spread of HIV and other bloodborne diseases within high-risk populations, including people who inject drugs (PWID).
- Distributed harm reduction supplies such as sterile syringes, naloxone, and safe disposal containers to program participants.
- Educated clients on safe injection practices, HIV prevention, and overdose prevention, helping to reduce the incidence of HIV transmission in the community.
Physical Therapy Aide
Sports Performance Physical Therapy
Reno, NV
05.2021 - 12.2021
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
Education
Bachelor of Nursing -
University of Nevada, Reno
Reno12-2025
Bachelor of Science - Public Health
University of Nevada, Reno
Reno, NV05-2024
Skills
- Strong work ethic
- Team collaboration
- Direct patient care
- Vitals monitoring
- Privacy and confidentiality
- Compassionate and caring
- Patient assessments
- ADL assistance
- Patient monitoring
- Mobility assistance
- Quality of care standards
Timeline
Harm Reduction Program Intern
Northern Nevada HOPES
05.2023 - 12.2023
Server
Sparks Water Bar
05.2022 - Current
Physical Therapy Aide
Sports Performance Physical Therapy
05.2021 - 12.2021
Bachelor of Nursing -
University of Nevada, Reno
Bachelor of Science - Public Health
University of Nevada, Reno