Zoe Smith
St. George
Summary
Diligent employee with excellent communication skills from 5+ years in customer service, supplemented by quick and thorough task completion with exceptional attention to detail. Excels in cleanliness, self-motivation, teamwork skills, solution development, prompt learning, and striving for proven results.
Overview
5
5
years of professional experience
Work History
Independent Contractor
Instacart
02.2024 - Current
- Completed 650+ orders with as many as 3 at once from different retailers
- Prioritized customer needs and requests under tight deadlines
- Regarded as highest class full-service shopper based on swiftness and customer ratings
- Reinforced positive customer relations via thorough communication and accuracy
- Familiarized with 13+ retailers resulting in
Produce/Fresh Cut Clerk
Lin’s
08.2023 - 02.2025
- Maintained visually appealing displays of fresh produce for customers while inspecting for quality
- Assured clean workspace on sales floor, back room, walk-in cooler, and fresh cut room
- Prepared and packaged a wide variety of fresh-cut fruits and vegetables for incredibly high-volume location
- Practiced first in-first out method consistently
- Strictly followed food safety guidelines for best quality product
Barista
Starbucks
02.2022 - 08.2023
- Prepared lattes, blended drinks, teas, special orders, etc. in under 2 minutes, bringing down total drive-thru times to
- Memorized 100+ drink recipes for quick recall with an attention to detail for modifications
- Upsold drink upgrades and pastries resulting in profit increase
- Assisted in training new baristas on processing transactions, memorizing recipes, and maintaining clean work areas and equipment while making the most of their free time
Cashier, Customer Service Representative, Online Grocery Dispenser, Assistant Team Lead
Walmart
08.2020 - 01.2022
- Provided quick, friendly service to customers in all positions
- Completed money orders/transfers, returns, nightly register counts, and claims
- Cross-trained to assist wherever needed, highly regarded as calm and positive under pressure
- Maintained clean, organized departments with attention to detail
Usher/Cashier
Coral Cliffs Cinema 8
02.2020 - 08.2020
- Provided concessions and ticketing for guests in a timely manner
- General housekeeping with a high standard for cleanliness
- Teamworking and communication under busy conditions
Education
Bachelor of Science - Art
Southern Utah University
Cedar City, UT12.2024
High School Diploma - undefined
Hurricane High School
Hurricane, UT05.2021
Skills
- Time management
- Attention to detail
- Problem-solving
- Opening and closing duties
- Cleanliness
- Adaptive and creative
- Menu memorization
- Soft selling
- Clear communication
- Speedy and efficient
- Team player
Timeline
Independent Contractor
Instacart
02.2024 - Current
Produce/Fresh Cut Clerk
Lin’s
08.2023 - 02.2025
Barista
Starbucks
02.2022 - 08.2023
Cashier, Customer Service Representative, Online Grocery Dispenser, Assistant Team Lead
Walmart
08.2020 - 01.2022
Usher/Cashier
Coral Cliffs Cinema 8
02.2020 - 08.2020
High School Diploma - undefined
Hurricane High School
Bachelor of Science - Art
Southern Utah University
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