Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
Generic

Zoe Wilson

Pembroke Pines

Summary

Prestige Beauty Advisor with a focus on client relationship management and sales strategies, contributing to brand loyalty and sales growth at Ulta Beauty. Demonstrated ability to deliver exceptional customer service through personalized skincare and makeup consultations, while collaborating with team members to ensure seamless shopping experiences and successful special events. Proficient in inventory management and visual merchandising, enhancing customer engagement and satisfaction.

Overview

4
4
years of professional experience

Work History

Pandora Specialist

Pandora
Pembroke Pines
05.2025 - Current
  • Supported store manager with day-to-day operations tasks as required.
  • Prepared merchandise for purchase or rental.
  • Recommended, selected and located merchandise based on customer desires.
  • Participated in weekly team meetings to discuss upcoming promotions or events.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Prestige Beauty Advisor

Ulta Beauty
Pembroke Pines
03.2024 - 03.2025
  • Guided clients through personalized beauty consultations, driving brand loyalty and sales growth while maintaining expert product knowledge across luxury cosmetics
  • Delivered exceptional customer service through tailored skincare and makeup recommendations, fostering lasting client relationships and repeat visits
  • Managed inventory accuracy and product displays, ensuring optimal stock levels and creating compelling visual merchandising that enhanced customer experience
  • Partnered with team members to maintain store standards, facilitate special events, and provide seamless shopping experiences across all beauty categories
  • Skills Sales Strategies (Expert)
  • Visual Merchandising (Experienced)
  • Client Relationship Management (Expert)
  • Inventory Management (Skillful)
  • Event Coordination (Skillful)
  • Customer Engagement (Expert)
  • Product Knowledge (Expert)

Trumpet Section Leader

PPCHS Marching Band
01.2021 - 01.2024
  • Proven leader with strong-musical and organizational skills.
  • Effective communicator dedicated to fostering a positive and collaborative trumpet section environment.
  • Skilled in facilitating rehearsals, providing guidance, and ensuring the success of performances.
  • Committed to upholding a standard of excellence in both leadership and musical performance.
  • ACCOMPLISHMENTS: Honor Roll, Fashion Club Leader, Music Leadership Award, Promoted to Prestige Beauty Advisor my first 5 months of working at Ulta Beauty, Passed Medical Assistant Test at Concorde Career College.

Communications Director

People Of Change Inc.
Coral Springs
01.2022 - 11.2023
  • Built and updated crisis communication plans to handle diverse situations.
  • Built relationships with media outlets to ensure effective communication of organizational messages and initiatives.
  • Managed social media accounts to engage with target audiences and promote brand visibility.

Special Needs Volunteer Instructor

06.2021 - 08.2021
  • Compassionate volunteer with expertise in instructing special needs children for theatre productions and dance.
  • Dedicated to creating inclusive environment: fostering creativity, and enhancing social skills through the transformative power of theatre.

Education

Liberal Arts (AA) -

Broward College
05.2025

High school diploma -

Pembroke Pines Charter High School
Pembroke Pines
06.2024

Skills

  • Sales Strategies
  • Visual Merchandising
  • Client Relationship Management
  • Inventory Management
  • Event Coordination
  • Customer Engagement
  • Product Knowledge

Accomplishments

  • Honor Roll
  • Fashion Club Leader
  • Music Leadership Award
  • Promoted to Prestige Beauty Advisor my first 5 months of working at Ulta Beauty
  • Passed Medical Assistant Test at Concorde Career College
  • Stars Volunteer | Pembroke Pines, FL

Hobbies and Interests

  • People Of Change Inc., Coral Springs, FL, 01/01/22, 11/01/23, Built and updated crisis communication plans to handle diverse situations., Built relationships with media outlets to ensure effective communication of organizational messages and initiatives., Managed social media accounts to engage with target audiences and promote brand visibility.
  • Communications Director / Special Needs Volunteer Instructor, Compassionate volunteer with expertise in instructing special needs children for theatre productions and dance. Dedicated to creating an inclusive environment: fostering creativity, and enhancing social skills through the transformative power of theatre., Summer 2021
  • PPCHS Marching Band, Trumpet Section Leader, 2021-2024, Proven leader with strong musical and organizational skills. Effective communicator dedicated to fostering a positive and collaborative trumpet section environment. Skilled in facilitating rehearsals, providing guidance, and ensuring the success of performances. Committed to upholding a standard of excellence in both leadership and musical performance.

Timeline

Pandora Specialist

Pandora
05.2025 - Current

Prestige Beauty Advisor

Ulta Beauty
03.2024 - 03.2025

Communications Director

People Of Change Inc.
01.2022 - 11.2023

Special Needs Volunteer Instructor

06.2021 - 08.2021

Trumpet Section Leader

PPCHS Marching Band
01.2021 - 01.2024

Liberal Arts (AA) -

Broward College

High school diploma -

Pembroke Pines Charter High School
Zoe Wilson