Polite and positive employee with exceptional communication and hospitality skills. Proficient in assisting guests with a plethora of requests and easily adapts to high-pressure, dynamic situations.
Overview
2
2
years of professional experience
Work History
Head Hostess
Beach Tavern
06.2021 - 09.2023
Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Streamlined the seating process for increased efficiency and reduced wait times for guests.
Coordinated large parties and events, ensuring seamless service from arrival through departure.
Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.