Summary
Overview
Work History
Education
Skills
Timeline
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ZoeRene Castro

Los Angeles,CA

Summary

Experienced business owner & team leader with a strong background in staff supervision, employee training, customer relations, & daily operations management. Skilled in resolving concerns, maintaining compliance standards, & working with diverse communities. Known for clear communication, accountability, & building positive working relationships.

Overview

6
6
years of professional experience

Work History

Owner & Operations Manager

Bubbles Cleaning Complany
Los Angeles, CA
04.2025 - Current
  • Manage daily operations of a residential cleaning company serving clients all across Los Angeles County.
  • Hire, train, and supervise employees, providing hands-on instruction and ongoing performance feedback.
  • Ensure staff follow safety procedures and company standards.
  • Handle customer communications, service agreements, and issue resolution.
  • Schedule staff, manage invoices, and oversee quality control inspections.
  • Maintain strong client relationships through professionalism and reliable service.

Barista Shift Supervisor

The Highland Cafe
10.2021 - 06.2024
  • Supervised daily operations, ensuring efficient workflow and high-quality customer service.
  • Trained and mentored new baristas on coffee preparation and customer interaction techniques.
  • Implemented inventory management processes to minimize waste and optimize stock levels.
  • Developed staff scheduling systems to enhance coverage during peak hours while controlling labor costs.

Cashier/ Produce/ Juice Bar/Bakery Sales Associate

Fresco Community Market
Los Ángeles, CA
12.2019 - 09.2021
  • Cross trained across multiple departments to support daily store operations.
  • Processed transactions accurately and maintained accountability for cash handling.
  • Assisted customers with inquires, returns, and service concerns.
  • Maintained food safety and sanitation standards.
  • Supported team coordination in a fast paced environment.

Education

High School Diploma -

Benjamin Franklin High School
Los Angeles, CA

Skills

    Leadership Workforce Development Community Engagement Stakeholder Communication Conflict Resolution Compliance Oversight Operations Management Team Coordination Administrative Organization

Timeline

Owner & Operations Manager

Bubbles Cleaning Complany
04.2025 - Current

Barista Shift Supervisor

The Highland Cafe
10.2021 - 06.2024

Cashier/ Produce/ Juice Bar/Bakery Sales Associate

Fresco Community Market
12.2019 - 09.2021

High School Diploma -

Benjamin Franklin High School
ZoeRene Castro