Zoey Baker
Newburgh,IN
Summary
Dynamic and adaptable professional with a strong background in customer service and team collaboration, honed at Cracker Barrel. Proven ability to enhance guest relations and optimize workflow, ensuring exceptional dining experiences. Skilled in POS software and effective time management, consistently achieving high standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Host
Cracker Barrel
Newburgh, IN
07.2025 - Current
- Managed operation of cleaning equipment to uphold facility cleanliness and safety standards.
- Conducted routine inspections to ensure adherence to sanitation protocols.
- Assisted in inventory management of cleaning supplies and materials.
- Collaborated with team members to complete daily cleaning tasks efficiently.
Sales Associate
Little Green Apple Hallmark
Newburgh, IN
05.2024 - 11.2025
- Assisted customers in selecting greeting cards and gifts, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale system, ensuring accuracy in sales reporting.
- Maintained merchandise displays to highlight seasonal products, improving store aesthetics and customer engagement.
- Supported inventory management by restocking shelves and organizing backroom supplies for optimal accessibility.
Custodian
Meuth Flooring
Newburgh, IN
05.2023 - 07.2025
- Managed operation of cleaning equipment to uphold facility cleanliness and safety standards.
- Conducted routine inspections to ensure adherence to sanitation protocols.
- Assisted in inventory management of cleaning supplies and materials.
- Collaborated with team members to complete daily cleaning tasks efficiently.
Education
High School Diploma -
Acellus Academy
Newburgh, IN05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Professional appearance
- POS software
- Telephone reception
- Guest relations
- Staff coordination
- Seating arrangements
- Reservation management
- Up-selling techniques
- First aid training
- Event planning assistance
- Dining room management
- Verbal and written communication
- Order accuracy
- Sales strategies
- Workflow optimization
- Hospitality and accommodation
Timeline
Host
Cracker Barrel
07.2025 - Current
Sales Associate
Little Green Apple Hallmark
05.2024 - 11.2025
Custodian
Meuth Flooring
05.2023 - 07.2025
High School Diploma -
Acellus Academy