Summary
Overview
Work History
Skills
Accomplishments
Interests
Additional Highlights
Timeline
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Zoey Boxx

Zoey Boxx

Lakeland,FL

Summary

Passionate and customer-focused professional with 4+ years of experience creating exceptional guest experiences in retail, service, and caregiving environments. Known for vibrant energy, teamwork, and a drive to build strong relationships with customers and colleagues. Skilled in customer service, merchandising, childcare, animal care, and small-business operations.

Overview

9
9
years of professional experience

Work History

Small Business Owner (Etsy Shop)

Self-Employed
Lakeland, FL
01.2017 - Current
  • Design and create handmade products for service animals, fostering repeat customers.
  • Manage online shop operations including marketing, order fulfillment, and customer service.

Beauty Advisor

Target
Lakeland, FL
11.2024 - Current
  • Advised customers on beauty products and skincare routines to enhance overall shopping experience.
  • Assisted in product displays, ensuring alignment with brand standards and promotional events.
  • Handled customer inquiries and resolved issues efficiently, maintaining high satisfaction levels.
  • Educated customers about current promotions, boosting engagement with new product launches.
  • Demonstrated product application techniques, enhancing customer confidence in purchase decisions.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.

Team Member (Fitting Room & Sales Floor)

Target
Lakeland, FL
11.2024 - Current
  • Deliver personalized service in fitting rooms to ensure welcoming and organized experiences.
  • Assist in multiple departments including cash register, fulfillment, beauty, tech, and grocery.
  • Greet guests warmly and maintain garment care standards to enhance the shopping journey.

Babysitter / Caregiver

Lakeland, FL
06.2018 - Current
  • Provide safe, nurturing childcare ensuring proper nutrition, entertainment, and development.
  • Plan educational and creative activities to keep children engaged and happy.

Full-Time Sales Associate

H&M
Lakeland, FL
11.2021 - 05.2024
  • Offered fashion advice and superior service, building strong relationships with regular customers.
  • Maintained store presentation by restocking and organizing merchandise.
  • Handled transactions, promoted loyalty programs, and resolved customer concerns.
  • Unloaded and prepared inventory for sales floor and assisted with phone/online orders.

Cashier / Crew Member

Little Caesars
Lakeland, FL
06.2021 - 11.2021
  • Processed orders quickly in a high-volume environment, ensuring customer satisfaction.
  • Prepared and boxed pizzas while maintaining quality standards and speed.
  • Assisted with restocking and workspace cleanliness.

Skills

  • Customer Engagement & Guest Relations
  • Retail Sales & Merchandising
  • POS Operation & Cash Handling
  • Microsoft Office Suite & Outlook
  • Online Store & Social Media Management
  • Childcare & Babysitting (10 years)
  • Animal Care & Dog Handling (10 years)
  • Time-Management & Organizational Skills
  • Teamwork & Communication
  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Flexibility and adaptability
  • Customer engagement
  • Sales expertise
  • Small business operations
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].

Interests

  • Baking
  • Fashion and Style
  • Video Gaming
  • Reading

Additional Highlights

Friendly, outgoing, and adaptable; dedicated to delivering memorable guest experiences. Enjoys animals, gaming, baking, gardening, and bringing a creative spirit to work.

Timeline

Beauty Advisor

Target
11.2024 - Current

Team Member (Fitting Room & Sales Floor)

Target
11.2024 - Current

Full-Time Sales Associate

H&M
11.2021 - 05.2024

Cashier / Crew Member

Little Caesars
06.2021 - 11.2021

Babysitter / Caregiver

06.2018 - Current

Small Business Owner (Etsy Shop)

Self-Employed
01.2017 - Current
Zoey Boxx