- Baking
- Fashion and Style
- Video Gaming
- Reading
Zoey Boxx
Lakeland,FL
Summary
Passionate and customer-focused professional with 4+ years of experience creating exceptional guest experiences in retail, service, and caregiving environments. Known for vibrant energy, teamwork, and a drive to build strong relationships with customers and colleagues. Skilled in customer service, merchandising, childcare, animal care, and small-business operations.
Overview
9
9
years of professional experience
Work History
Small Business Owner (Etsy Shop)
Self-Employed
Lakeland, FL
01.2017 - Current
- Design and create handmade products for service animals, fostering repeat customers.
- Manage online shop operations including marketing, order fulfillment, and customer service.
Beauty Advisor
Target
Lakeland, FL
11.2024 - Current
- Advised customers on beauty products and skincare routines to enhance overall shopping experience.
- Assisted in product displays, ensuring alignment with brand standards and promotional events.
- Handled customer inquiries and resolved issues efficiently, maintaining high satisfaction levels.
- Educated customers about current promotions, boosting engagement with new product launches.
- Demonstrated product application techniques, enhancing customer confidence in purchase decisions.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Team Member (Fitting Room & Sales Floor)
Target
Lakeland, FL
11.2024 - Current
- Deliver personalized service in fitting rooms to ensure welcoming and organized experiences.
- Assist in multiple departments including cash register, fulfillment, beauty, tech, and grocery.
- Greet guests warmly and maintain garment care standards to enhance the shopping journey.
Babysitter / Caregiver
Lakeland, FL
06.2018 - Current
- Provide safe, nurturing childcare ensuring proper nutrition, entertainment, and development.
- Plan educational and creative activities to keep children engaged and happy.
Full-Time Sales Associate
H&M
Lakeland, FL
11.2021 - 05.2024
- Offered fashion advice and superior service, building strong relationships with regular customers.
- Maintained store presentation by restocking and organizing merchandise.
- Handled transactions, promoted loyalty programs, and resolved customer concerns.
- Unloaded and prepared inventory for sales floor and assisted with phone/online orders.
Cashier / Crew Member
Little Caesars
Lakeland, FL
06.2021 - 11.2021
- Processed orders quickly in a high-volume environment, ensuring customer satisfaction.
- Prepared and boxed pizzas while maintaining quality standards and speed.
- Assisted with restocking and workspace cleanliness.
Skills
- Customer Engagement & Guest Relations
- Retail Sales & Merchandising
- POS Operation & Cash Handling
- Microsoft Office Suite & Outlook
- Online Store & Social Media Management
- Childcare & Babysitting (10 years)
- Animal Care & Dog Handling (10 years)
- Time-Management & Organizational Skills
- Teamwork & Communication
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Customer engagement
- Sales expertise
- Small business operations
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
Interests
Additional Highlights
Friendly, outgoing, and adaptable; dedicated to delivering memorable guest experiences. Enjoys animals, gaming, baking, gardening, and bringing a creative spirit to work.
Timeline
Beauty Advisor
Target
11.2024 - Current
Team Member (Fitting Room & Sales Floor)
Target
11.2024 - Current
Full-Time Sales Associate
H&M
11.2021 - 05.2024
Cashier / Crew Member
Little Caesars
06.2021 - 11.2021
Babysitter / Caregiver
06.2018 - Current
Small Business Owner (Etsy Shop)
Self-Employed
01.2017 - Current