Zoey Byrd
Philadelphia
Summary
Dynamic Sales Associate with a proven track record at Miniso, excelling in customer engagement and achieving sales goals. Skilled in merchandising and cash handling, I foster a positive shopping experience through exceptional service and teamwork. My friendly demeanor and effective communication enhance customer satisfaction and drive store success.
Overview
2
2
years of professional experience
Work History
Sales Associate
Miniso
Lancaster
11.2024 - 08.2025
- Assisted customers in locating products throughout the store.
- Maintained clean and organized sales floor and merchandise displays.
- Processed transactions accurately at checkout stations.
- Stocked shelves with new merchandise and ensured proper labeling.
- Provided product knowledge to enhance customer shopping experience.
- Handled customer inquiries and resolved issues promptly.
- Collaborated with team members to achieve daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Burlington
Lancaster
06.2024 - 11.2024
- Assisted customers in locating products throughout the store.
- Maintained clean and organized sales floor and merchandise displays.
- Processed transactions accurately at checkout stations.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Team Member
Urban Air Trampoline and Adventure Park
Lancaster
03.2023 - 06.2024
- Assisted guests with trampoline safety rules and park policies.
- Maintained cleanliness and organization of activity areas throughout the park.
- Monitored guest activities to ensure safety and adherence to guidelines.
- Provided information about park attractions and services to visitors.
- Collaborated with team members to maximize productivity and efficiency.
Education
High School Diploma -
Penn Manor High School
Lancaster, PA06-2025
Some College (No Degree) - Science of Nursing
La Salle University
Philadelphia, PASkills
- Merchandising
- Positive and professional
- Merchandise display
- Customer engagement
- Display setup
- POS system operation
- Sales goals attainment
- Customer service
- Teamwork and collaboration
- Money handling
- Friendly and outgoing
- Time management
- Task prioritization
- Guest relations
- Cash handling accuracy
- Verbal and written communication
- Hospitality and accommodation
Timeline
Sales Associate
Miniso
11.2024 - 08.2025
Sales Associate
Burlington
06.2024 - 11.2024
Team Member
Urban Air Trampoline and Adventure Park
03.2023 - 06.2024
High School Diploma -
Penn Manor High School
Some College (No Degree) - Science of Nursing
La Salle University
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