Zoey Garrett
Wichita,KS
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Associate
Andy's Frozen Custard
Wichita, Kansas
08.2025 - Current
- Prepared and served frozen custard to customers promptly and accurately.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted customers with menu selections and provided product information.
- Operated cash register, processing orders and handling payments efficiently.
- Collaborated with team members to ensure smooth service during busy periods.
- Followed safety and hygiene protocols to uphold food quality standards.
- Restocked supplies as needed to maintain efficient operations during shifts.
- Engaged with customers to create a friendly and welcoming atmosphere.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
- Ensured compliance with company safety regulations at all times while on the job.
- Processed payments using point-of-sale systems.
Customer Service Representative
Long John Silver's
Wichita, Kansas
09.2024 - 06.2025
- Assisted customers with menu selections and dietary preferences.
- Processed orders efficiently using point-of-sale system.
- Maintained cleanliness and organization of dining area and kitchen.
- Resolved customer complaints with empathy and professionalism.
- Collaborated with team members to ensure timely service delivery.
- Handled cash transactions accurately during peak hours.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Junior High School Education - Psychology
Goddard High School
Goddard, KS05-2021
Skills
- Customer service
- POS
- Restaurant experience
- Quick service & fast food restaurant
- Serving
- Childcare
- Food safety
- Food service
- Hospitality
- Phone etiquette
- Cash handling
- Leadership
- Experience with children
- Order processing
- Sales promotion
- Team collaboration
- Time management
- Attention to detail
- Product knowledge
- Interpersonal communication
- Problem solving
- Stress management
- Relationship building
- Verbal and written communication
- Computer skills
- Work Planning and Prioritization
- Record and file management
- File management
- Transaction processing
- Reliable and punctual
- Sales expertise
- Workplace safety
- Creative problem solving
- Sales techniques
- Customer engagement
Timeline
Associate
Andy's Frozen Custard
08.2025 - Current
Customer Service Representative
Long John Silver's
09.2024 - 06.2025
Junior High School Education - Psychology
Goddard High School