Zoey Harris
Richardson,TX
Summary
Proven leader and skilled trainer at Chipotle Grill, adept in customer service and food safety, enhancing guest satisfaction and team efficiency. Expert in interpersonal communication and critical thinking, successfully leading teams to achieve operational excellence. Achieved consistent positive feedback through meticulous quality control and service delivery.
Overview
3
3
years of professional experience
Work History
Front of House Trainer
Chipotle Grill
Richardson, TX
06.2022 - Current
- Train new employees and ensure they uphold the high standards and cleanliness of Chipotle
- Monitored temperatures of prepared food and cold-storage areas.
- Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Upheld operating procedures and safety standards to maximize guest satisfaction.
- Coordinated with back of house management to ensure seamless service delivery.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Ensured compliance with safety regulations within the workplace environment.
Debate Team Leader
Desoto High School
DeSoto, TX
08.2022 - 05.2023
- Assigned projects and distributed tasks to teammates as per their areas of expertise.
- Displayed leadership skills to lead my team to successful debates.
- Managed my time to balance between building my own cases and helping my teammates build theirs.
- Thorough research on cases to ensure my team had the most up-to-date and factual information.
UBMS School Leader
Desoto High School
DeSoto, TX
10.2021 - 04.2023
- Upward Bound Math and Science Program
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Led students through safety procedures during field trips and community service.
- Ensured the attendance of other students at study sessions.
- Participated in STEM based projects and group work frequently
Education
Art Technology
The University of Texas At Dallas
Richardson, TX05-2027
High School Diploma -
DeSoto High School
DeSoto, TX05-2023
Skills
- Interpersonal skills
- Task delegation
- Reservation systems
- Customer Service
- Cash handling proficiency
- Food safety
- Up-selling strategies
- Training and coaching
- Critical Thinking
- Order accuracy
- Team building
- Conflict resolution
- Time management
- Quality control
Accomplishments
- Top 10% Scholarship Recipient
Timeline
Debate Team Leader
Desoto High School
08.2022 - 05.2023
Front of House Trainer
Chipotle Grill
06.2022 - Current
UBMS School Leader
Desoto High School
10.2021 - 04.2023
Art Technology
The University of Texas At Dallas
High School Diploma -
DeSoto High School
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