Detail-oriented professional with strong customer service skills, adept in appointment scheduling and payment processing. Committed to delivering exceptional service and maintaining a professional environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Harris Automotive
Iron River, Michigan
05.2022 - Current
Maintained organized reception area to ensure a professional environment.
Greeted visitors, offering assistance and information as needed.
Processed payments and updated accounts to reflect accurate balance changes.
Delivered exceptional customer service through in-person and phone interactions.
Cashier/Marketing
Market Place (School Store)
Kingsford, Michigan
09.2022 - 05.2024
Provided excellent service by assisting customers with product inquiries.
Maintained clean, organized checkout area to enhance shopping experience.
Accurately handled cash, credit, and digital payments during busy shifts.
Restocked shelves and ensured product availability to manage inventory.
.
Education
High School Diploma -
West Iron County High School
Iron River, MI
05-2024
Marketing 1-2
Technical Education Center
Kingsford, MI
05-2024
Skills
Customer service
Appointment scheduling
Payment processing
Cash handling
Customer relationship management
Communication skills
Time management
Customer service and sales certified
Certification
NRF foundation awarded me a certification in Customer service & sales.