Zoey Hernandez
San Antonio,TX
Summary
Dynamic Sales Associate with a proven track record in customer service, visual merchandising, and team collaboration. Committed to enhancing customer experiences through effective communication and problem resolution.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bath and Body Works, Limited Brands
San Antonio, Tx
08.2026 - Current
- Assisted customers in product selection by providing tailored recommendations based on individual needs.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experiences.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Designed and implemented visual merchandising strategies that enhanced product visibility and customer engagement.
- Guided customers in locating products and provided expert advice to enhance their shopping experience.
- Welcomed customers warmly at the entrance to create a friendly atmosphere. and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting back change.
- Assisted customers with product selection, sizing and styling.
Team Member
Whatabuger
San Antonio, Texas
08.2025 - 04.2026
- Prepared and assembled orders efficiently for customer satisfaction.
- Provided friendly service while taking customer orders at the counter.
- Operated kitchen equipment safely and followed food safety guidelines.
- Assisted team members during busy shifts to ensure smooth operations.
- Stocked and replenished supplies in a timely manner to meet demand.
- Handled cash transactions accurately at the register with attention to detail.
- Collaborated with team members to enhance overall service quality and efficiency.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to maximize productivity and efficiency.
Sales Associate
Chica Verde
San Antonio, Texas
06.2024 - 08.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Processed transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained inventory levels by organizing stock and restocking shelves as needed.
- Collaborated with team members to enhance customer service experiences.
- Engaged in visual merchandising to create appealing product displays.
- Participated in promotional events to drive store traffic and sales awareness.
- Answered incoming telephone calls to provide store, products and services information.
Education
Associate of Science -
St Phillps College
San Antonio, TX01-2028
High School Diploma -
East Central High School
7173 FM 1628 San Antonio TX05-2026
Skills
- Customer service
- Visual merchandising
- Inventory management
- Team collaboration
- Cash handling
- Problem resolution
- Communication skills
- Time management
- Great multitasker
- Effective communication
Timeline
Sales Associate
Bath and Body Works, Limited Brands
08.2026 - Current
Team Member
Whatabuger
08.2025 - 04.2026
Sales Associate
Chica Verde
06.2024 - 08.2025
Associate of Science -
St Phillps College
High School Diploma -
East Central High School